Lead, Grocery (FT) Boise
About The Position
Join us as a Grocery Shift Lead and help ensure our department—and our shoppers—have an exceptional experience every day! This role provides on-shift leadership by directing workflow, assigning tasks, and supporting staff to maintain productivity and service standards. You will train employees, ensure adherence to store policies and safety regulations, and handle routine questions while escalating complex issues to management. Responsibilities also include monitoring product rotation, assisting with displays, executing ad changes, completing nightly counts, and communicating staff performance concerns to leadership. You may also support overall store operations, including operating a register, and develop a working understanding of ordering processes and administrative tasks.
Requirements
- Strong leadership behaviors that encourage teamwork, accountability, and positive communication.
- A reliable work ethic with the ability to stay consistent under pressure.
- Self-motivation and attention to detail, ensuring quality and accuracy in daily tasks.
- Effective communication and interpersonal skills with the ability to build positive relationships.
- Confidence in managing your workload and prioritizing tasks independently.
- Sound judgment in handling everyday issues and escalating larger concerns appropriately.
- A clear, timely, and respectful communication style.
- One year of retail or customer service experience required.
- Must be 18 years of age or older to operate equipment as required by law.
- Must successfully complete a background check.
Nice To Haves
- Understanding of grocery products, vendors, and delivery schedules—or the enthusiasm to learn.
- Grocery experience is a plus but not required.
Responsibilities
- Provide on-shift leadership by directing workflow, assigning tasks, and supporting staff to maintain productivity and service standards.
- Train employees using department training manuals and checklists, ensuring consistent performance and retraining as needed.
- Ensure all daily tasks follow store policies, procedures, and safety regulations.
- Support staff by handling routine questions, guiding problem-solving, and involving management when more complex issues arise.
- Monitor product rotation, check expiration dates, and help minimize shrink.
- Assist with building and maintaining product displays, ensuring stock rotation and product freshness.
- Execute planned ad changes and support promotional displays to meet sales goals.
- Complete accurate nightly counts and submit them to appropriate vendors.
- Communicate staff performance or attendance concerns to department leadership following established procedures.
- Support overall store operations as needed, including operating a register during busy periods.
- Develop a working understanding of ordering processes and administrative tasks to assist department leadership when needed.
Benefits
- Supportive, cooperative team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
