GROCERY/PIC
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving sales and profit goals and monitoring quality assurance standards. Assist in directing and supervising department functions, duties, and activities, and support day-to-day Grocery operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes customer assistance, merchandising and inventory tasks, associate training, checkout transactions, food safety, equipment use, and helping maintain safe store operations. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
- Ability to handle stressful situations.
- Must be at least 18 years of age.
- Must have a current food handlers permit once employed.
Nice To Haves
- High school education or equivalent preferred.
- Management experience preferred.
- Retail and/or Grocery experience.
Responsibilities
- Display a positive attitude and promote trust and respect among associates.
- Communicate company, department, and job-specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company and store goals.
- Follow local, state, and federal laws and company guidelines.
- Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
- Maintain knowledge of department products, answer questions, and make product suggestions.
- Order, label, stock, and inventory department merchandise.
- Execute sales promotions in partnership with store management.
- Use grocery department equipment according to company guidelines, including refrigerators, freezers, baler, u-boats, compactor, forklift, and pallet jacks.
- Assist in monitoring and controlling department expenses.
- Monitor inventory and stocking conditions and note discrepancies.
- Train department associates on inventory, stocking, and Computer Assisted Ordering.
- Process customer transactions quickly, accurately, and efficiently; understand the POS system and handle cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Follow company limits on cash shortages and overages and work honestly and effectively to control loss.
- Follow guidelines on restricted-sale items, including alcohol, tobacco, fireworks, and videos.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
