Grocery Night Clerk

Kroger • Waverly, OH

8d

About The Position

The Grocery Night Clerk helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in achieving department sales and profit goals and in monitoring quality assurance standards. The clerk embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math, including counting, addition, and subtraction.
• Effective communication skills.

Nice To Haves

• Retail experience.
• A second language, including speaking, reading, and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
• Maintain knowledge of department products, answer customer questions, and make product suggestions.
• Recommend grocery items to customers and inform them about grocery specials.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise, and provide customers with fresh products they have ordered.
• Report product ordering or shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special advertisements.
• Follow food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed