GROCERY MDSG/CENTER STORE FIELD SPECIALIST

The Kroger Co. • Nashville, TN

8h

About The Position

The Grocery MDSG/Center Store Field Specialist assesses stores’ ability to exceed customer expectations in ease of shopping, service, variety, freshness, cleanliness, food safety, and regulatory compliance. The role serves as a subject matter expert for Center Store departments and partners with Grocery and Drug/GM Merchandisers to provide feedback on merchandising and operational plans, programs, local needs, and products. The specialist focuses on teaching and coaching merchandising plans and developing store associates, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• At least 2 years of store leadership experience.
• Proficiency in Microsoft Office.
• Excellent oral and written communication skills.
• Ability to take prompt action to accomplish objectives.
• Strong leadership skills.

Nice To Haves

• Bachelor’s degree.
• Any assistant store leader experience.
• Experience as a department leader in Drug/GM and/or Grocery.

Responsibilities

• Share merchandising plans with store leadership, associates, and field specialists through frequent and timely store visits.
• Train store associates in effective use of display space and special or seasonal merchandising techniques.
• Train department leaders to write effective schedules and orders and understand the consequences of ineffective scheduling and ordering.
• Train store department leaders in ordering, sales-plan execution, product-mix development and implementation, consistent sales, and tonnage growth.
• Ensure division methods for handling, receiving, storing, conditioning, pricing, stocking, and rotating merchandise are implemented at store level.
• Ensure merchandising and operational plans are implemented and executed as directed by the applicable division department, and understand the impact of ordering and inventory.
• Collaborate with department leaders, store leadership, and district managers to achieve shrink goals.
• Ensure compliance with federal, state, and local laws and enterprise or division policies, and adherence to division standards for applicable commodities and departments.
• Maintain and support food safety and sanitation best practices.
• Promote safety with store associates and support a shared responsibility for a zero-accident safety culture.
• Assist with effective implementation of technologies and systems, such as computer-assisted ordering (CAO).
• Monitor competitive conditions and report significant programs or activities to the Division Field Merchandiser.
• Provide store leaders and district managers with feedback on associate strengths and development opportunities in Grocery and Drug/GM departments.
• Provide district managers and field merchandisers with input on promotability and selection of store department leaders and assistant department leaders, and assist with training and transitions for new leaders.
• Work with HR resources and store teams to use training programs effectively and assist with training.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, subject to eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and diverse career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed