Grocery - Manager

Good Food Holdings Companies•Palm Desert, CA

9d•$22 - $32•Onsite

About The Position

Bristol Farms has been bringing people together around a love for cooking and sharing delicious food since opening its first market. The company aims to create a community of curious foodies by offering the freshest, highest-quality, locally sourced products and an extraordinary guest experience. This experience is driven by amazing team members and leaders who provide exceptional service and foster a fun, interactive, and engaging environment. Bristol Farms seeks passionate individuals who enjoy food, thrive in a fast-paced setting while maintaining composure, possess a positive attitude, and excel in a team environment. Ideal candidates are warm, outgoing, authentically amazing, and eager to be inspired, challenged, and proud of their workplace. They should be able to connect with people and deliver hospitality that exceeds guest expectations, embodying a spirit of entrepreneurship, mutual respect, and a 'YES!' attitude to find solutions.

Requirements

High School diploma or GED required.
At least one year experience in the Grocery Department required.
Love food and can create an experience that is beyond the everyday.
Have a positive attitude and work well in a team environment.
Can connect with people and reach a level of hospitality that exceeds guests' expectations.
Be warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
Embody a spirit of entrepreneurship and mutual respect.
Approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.
Provide customer service that is extraordinary and exceeds the expectations of our customers.
Follow established policies and guidelines that go beyond simply smiling and greeting customers.
Exhibit attitudes, respect, and flexibility.
Have a positive “can-do” attitude.
Treat others with respect.
Easily adjust to changes in the workplace.

Responsibilities

Take full responsibility for the operation of the Grocery Department, including operations, planning, directing, managing, and achieving targeted profits.
Directly responsible for staff development and cultivating a solid working relationship with staff, fostering positive morale.
Cultivate a working relationship with other department managers for effective cross-merchandising.
Lead by example, modeling correct behavior and adherence to company policies and procedures.
Prepare daily schedules and direct activities of grocery department employees.
Assure in-service training for all employees and document all training.
Train all opening and closing procedures for the department.
Maintain high profit margins according to the approved pre-set budget, including sales goals, cost of goods, expenses, price changes, and waste management (shrink).
Assure high quality and proper quantity through accurate ordering and receiving.
Assure all items in the dairy box are well within their expiration date.
Rotate stock to assure high quality, fresh merchandise at all times.
Fill customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
Operate a cash register following established policies and procedures.
Responsible for the accurate recording of customer transactions, including payment acceptance.
Responsible for accurate balancing of the cash register.
Package and handle customers’ groceries according to their preference.
Offer and assist customers with carry-out service.
Collect shopping carts from inside the store, parking lot, and other areas as needed.
Manage and assure proper displays in store entrance & end caps according to merchandising standards.
Set up displays and stock shelves, coolers, counter bins, tables, freezers, containers, or trays with merchandise.
Maintain and clean shelves, bins, tables, and coolers.
Accurately price all merchandise by stamping, marking, or placing shelf tags/signs.
Assure daily price changes are done accurately and completed before the store opens, maintaining price integrity.
Monitor pull dates on all Grocery merchandise.
Examine products bought for resale or received for storage.
Ensure all staff members practice the same techniques and standards.
Handle all customer complaints in a manner that assures repeat business.
Serve customers with a smile and willing attitude, establishing relationships to ensure repeat business.
Document all meetings & Safety memos and obtain employee signatures as required.
Assure all staff members receive required monthly Safety News and other communications.
Follow safety work standards and report any safety hazards to the Store Director.
Conduct accident investigations and fill out paperwork in accordance with Cal Osha SB 198.
Maintain a clean & safe work area at all times, keeping aisles free of cardboard and overstock merchandise.
Arrange for all equipment to be fixed and cleaned (with approval of Store Director).
Meet and exceed Bristol Farms standards in food, service, quality, and cleanliness at all times.
Follow the employee handbook at all times, especially regarding service standards and appearance.
Manage employees in the department, carrying out supervisory responsibilities in accordance with company policies and applicable laws.
Train employees, plan, assign, and direct work, appraise performance, reward employees, address complaints, and resolve problems.