Grocery Manager

Co-op•Unity, SK

7d•Onsite

About The Position

Delta Co-op does business differently. As a co-operative, we believe in working together to provide an exceptional experience to customers and members to enhance the success and vibrancy of our communities, deliver profits back and invest in sustainable growth. This role ensures consistent, scalable and profitable operations in the Unity Grocery Dept, with the goal of continually improving operations. Responsible for purchasing and marketing products and department merchandising. Manage relationships with vendors, manage expenses according to budget, increase revenue, and ensure a superior customer experience.

Requirements

Proven career in Retail Store Operations
2+ years of relevant retail experience
2+ years of relevant customer service experience
1+ years of leadership experience
Excellent interpersonal and leadership skills

Nice To Haves

A certificate or diploma in Business would be an asset

Responsibilities

Responsible for the day-to-day execution of tasks and may be involved in the planning for the direction of their department.
Achieve budgeted goals related to sales, margin, expenses, and inventory and execute sales strategies that support the Co-op's vision.
Achieve established objectives in terms of brand, service levels, quality, and timeliness of delivery and identify areas for improvement.
Recruit, train, develop, coach, and motivate the department team while fostering a positive work environment that enables the engagement of all team members in the pursuit of desired results.
Prepares, administers and achieves budgeted department goals related to pricing, sales, margin, expenses and inventory.
Ensures the efficient operation of the department to achieve all financial targets.
Analyze period-end statements, identify if corrective action is required, and provide recommendations to the Store Manager.
Assist the Store Manager in communicating operational requirements, operational changes, and translate the vision into departmental initiatives.
Provide recommendations and supports internal pricing, promotion and product policies in response to local market needs and competition.
Promote and ensures adherence to brand and merchandising standards, marketing efforts, and image standards.
Ensures all applicable company policies and procedures are communicated and adhered to and ensure safety and regulatory requirements and procedures are implemented and maintained.
Provide leadership to the department, including goal setting, scheduling and assigning work, performance management, training and development of team members.
Applies operational knowledge in key performance areas to oversee the allocation of team assignments to achieve department objectives.
Ensures prompt, efficient, and friendly customer service is provided at all times. Maintains high customer service levels to ensure customer satisfaction and identifies areas for improvement. Ensures all customer complaints, adjustments, and returns are handled in a quick and efficient manner. Take corrective action with team members if the established standards are not being met.