Grocery Manager

Littleton's Market•Upper Arlington, OH

17h•Onsite

About The Position

The Grocery Manager oversees all daily operations of the store, including staff supervision, inventory control, and profit-and-loss accountability. They ensure the store runs profitably while maintaining food safety compliance, executing merchandising strategies, and delivering an exceptional customer shopping experience. Littleton’s Market aims to create a joyful experience for our customers and team, who are united through hospitality and are inspired to make every day a special occasion with amazing food and drinks.

Requirements

Must be able to communicate verbally and written in the English language
Must engage customers in a friendly but proficient manner
Must be able to lift, carry, push or pull 50 pounds
Must be able to lift, bend, crouch, etc.
Must be able to work a flexible schedule, including early mornings, late nights, weekends, and holidays
Must be able to stand and walk continuously for 8-10 hours
Must be able to work effectively in a team setting

Responsibilities

Have complete knowledge of the responsibilities of the Grocery Team Members and have the ability to perform any of the tasks from this position
Create and maintain weekly staff schedules based on business needs, peak hours, and employee availability while controlling labor costs
Review time-cards on a daily basis and report any issues to the payroll personnel
Foster and maintain a respectful, professional and team-orientated work environment while being fair and consistent with employee
Ensure the team is performing their roles and duties as assigned and hold them accountable when necessary
Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction
Monitor and order stock to maintain appropriate levels, manage vendor relationships, and track shipments to minimize out-of-stocks and shrinkage
Regularly monitor department sales and develop and implement strategies to grow overall sales through all relevant avenues
Review sales and revenue reports to understand and grow sales, revenue, and in line profitability with storewide goal
Ensure KPI’s are completed weekly per protocols
Keep products up to date in the POS system
Support the maintenance and growth of the store and when necessary and able, assist other managers to achieve goals