Grocery Lead - Union | Availability Required 4 am to 12 am

Good Food Holdings Companies • Portland, OR

1d • $20 - $26 • Onsite

About The Position

This role involves stocking, rotating, and facing grocery products. The Grocery Lead assists in coordinating and executing department operations, including ordering and inventory control. They are responsible for providing exceptional customer service and fostering a positive, collaborative team environment. The position requires adherence to company values, including diversity and inclusion, and a commitment to sustainability.

Requirements

• Must complete and maintain any required food and work safety trainings/certifications.
• Works a schedule informed by business needs, which may change seasonally or due to staffing needs.
• Demonstrates reliable and predictable attendance.
• Shifts tasks as priorities and circumstances change.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values and demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Works cooperatively and positively with fellow team members, customers, and vendors.
• Gives and receives feedback constructively.
• Conserves company resources and works in a manner consistent with company mission, vision, values, and sustainability program.
• Adheres to work and food safety policies.
• Contributes to store cleanliness and maintains equipment.
• Informs store/department management of any problems.
• Observes all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks, and responsibilities.
• Demonstrates sound judgment and decision-making.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Basic math or computation skills required.
• Skills to read, understand and follow through on verbal and written instructions.
• Intermediate computer proficiency required with skills to learn new programs and technology.

Nice To Haves

• Previous customer service, food service, retail or grocery experience preferred.
• Previous supervisory experience preferred.
• Previous ordering/inventory management experience preferred.
• Experience with Microsoft Excel or ordering software preferred.

Responsibilities

• Orders product according to business needs and maintains appropriate inventory levels.
• Guides the work of department clerks, including prioritizing and assigning work, training staff, and ensuring quality standards are met.
• Partners with the department management team to maintain excellent department conditions (appearance, cleanliness, signage, service levels).
• Assists customers with product selection, shares product knowledge, and makes recommendations.
• Maintains awareness of current ads, promotions, holidays, and events, and implements plans accordingly.
• Builds displays and arranges products for attractive presentations according to merchandising standards.
• Maintains professional vendor relationships.
• Participates in inventories, holiday, and sales event planning.
• Completes customer special orders and provides follow-through.
• Stocks, rotates, and faces products, paying attention to quality and expiration dates.
• Receives and unloads merchandise, checking quality, count, and condition.
• Maintains accurate pricing and signage.
• Demonstrates excellent knowledge of products, culinary terminology, product labeling, and dietary restrictions.
• Coordinates with the Operations department for in-store tastings.
• Follows company procedures for processing invoices, transfers, and credits.
• Handles damaged and spoiled product according to company policy.
• Maintains organization, rotation, and cleanliness of back stock areas.
• Responds to emails and other communications in a timely manner.
• Notifies department manager or Manager On Duty of any situations affecting customer service, safety, productivity, security, or the store.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
• 401(k) program participation (for full-time, part-time, and temporary staff 21+ years old after 60 days)
• PTO accrual from first day of employment
• Paid holidays (depending on schedule and tenure)
• Supplemental leave pay (parental, bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed