GROCERY/DEPT LEADER

The Kroger Co.•Lakewood, CO

14h

About The Position

The Grocery/Dept Leader directs and supervises department functions and activities while supporting day-to-day Grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to deliver excellent customer service in line with the Customer 1st strategy. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Any management experience.

Nice To Haves

One year of grocery retail experience.

Responsibilities

Follow food safety regulations and guidelines, maintain proper case and cooler temperatures, and keep temperature logs.
Report safety risks, illegal activity, robbery, theft, or fraud, and notify management of customer or employee accidents.
Train department associates in inventory, stocking, and Computer Assisted Ordering (CAO).
Plan, organize, and supervise the inventory process.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Monitor inventory and stocking conditions and note discrepancies.
Assist store management with department budgets and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor and control department expenses.
Stay current with present, future, seasonal, and special advertisements.
Implement the department’s periodic promotional plan.
Prepare and submit seasonal critiques to the sales and merchandising supervisor.
Create and execute sales promotions in partnership with store management.
Learn the store layout and locate products.
Maintain knowledge of department products and respond to questions or make product suggestions.
Follow local, state, and federal laws and company guidelines.
Train and develop associates and participate in performance appraisals.
Develop schedules that appropriately manage customer volume during operating hours.
Collaborate with associates and promote teamwork to achieve company and store goals.
Communicate company, department, and job-specific information to associates.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.