Grocery Clerk-Memory Center

Willow Valley Communities•Pequea Township, PA
•Onsite

About The Position

Join our founding team at the Marlin & Doris Thomas Memory Center at Willow Valley Communities! We are redefining memory support with a person-directed approach, focusing on strengths, joy, and meaningful lives. We are seeking friendly, compassionate, and customer-focused individuals to join our team as Grocery Clerks. In this role, you will do more than just stock shelves and process transactions; you will help create welcoming experiences for Residents, families, and guests while supporting an innovative environment that is changing how dementia is viewed and experienced.

Requirements

  • High school diploma or GED preferred
  • One to three months of related experience and/or training preferred
  • Equivalent combinations of education and experience will be considered
  • Experience using a Point of Sale (POS) system preferred
  • Strong customer service and communication skills
  • Positive, patient, and engaging personality

Responsibilities

  • Opening and closing the retail shop
  • Greeting customers and creating a welcoming environment
  • Answering questions and assisting customers with product selection
  • Replenishing merchandise and stocking shelves
  • Creating attractive product displays
  • Maintaining electronic inventory records and labeling merchandise
  • Processing sales transactions, returns, exchanges, and special orders
  • Operating the Point of Sale (POS) system
  • Maintaining a clean, organized, and inviting retail space
  • Monitoring the shop and following safety and security procedures
  • Providing clerical support related to sales and inventory reporting
  • Assisting with courtyard reservation processes
  • Identifying Memory Center Residents for accurate billing procedures
  • Handling customer concerns professionally and positively
  • Performing other duties as assigned
  • Reinforce a person-directed approach to aging
  • Work from a strengths-based perspective that seeks moments of joy and celebrates each person's abilities
  • Support a habilitative approach to care that emphasizes independence, dignity, and purpose
  • Help create experiences that encourage Residents to continue living life forward
  • Provide compassionate support that honors autonomy, ownership, and personal choice

Benefits

  • Weekly Pay
  • Paid Time Off
  • Tuition reimbursement & scholarships
  • Access to resort-style amenities: fitness center, spa, cafés, and pools
  • Frequent Team Member appreciation events & recognition programs
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