Grocery Clerk II (Full-Time)

Festival Foods•Suamico, WI

1d•Onsite

About The Position

ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures that product is within date, rotated and properly displayed according to the assigned planogram. Provides exceptional guest service on the sales floor by greeting, acknowledge & reacting to guest needs. Assists with unloading product from pallets and organizes stock room. Ensures proper presentation of products on the store shelves and in cases. Observes sales floor conditions; takes action to correct areas of opportunity. Maintains appropriate inventory levels and ensures accurate pricing on products received and sold. Communicates and works collaboratively with Store Director, Grocery Department Manager and all Grocery associates to maintain standards and exceed guest expectations. Assists guests with locating items on and off the sales floor, providing product suggestions and alternatives when appropriate. Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received. Contributes to overall cleanliness of the department by sanitizing, organizing, and cleaning work areas, shelving, and sales floor as needed. Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm. Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. Other duties as assigned.

Requirements

Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment.
Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor.

Responsibilities

Ensures that product is within date, rotated and properly displayed according to the assigned planogram.
Provides exceptional guest service on the sales floor by greeting, acknowledge & reacting to guest needs.
Assists with unloading product from pallets and organizes stock room.
Ensures proper presentation of products on the store shelves and in cases.
Observes sales floor conditions; takes action to correct areas of opportunity.
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
Communicates and works collaboratively with Store Director, Grocery Department Manager and all Grocery associates to maintain standards and exceed guest expectations.
Assists guests with locating items on and off the sales floor, providing product suggestions and alternatives when appropriate.
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
Contributes to overall cleanliness of the department by sanitizing, organizing, and cleaning work areas, shelving, and sales floor as needed.
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Other duties as assigned.