Grocery Clerk/Ruler

Kroger•Bloomfield, NJ

6d•Onsite

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Knowledge of basic math
Ability to fully complete the cashier training program
Ability to memorize produce items and sale items
Effective communication and reading skills
Must be 18 years old

Nice To Haves

Customer service experience
Retail experience

Responsibilities

Process customer transactions through the check lane quickly, accurately, and efficiently; understand the Point of Sale system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons and checkout procedures according to company policy
Rotate all merchandise according to code dating policies and check product quality to ensure freshness; review sell by dates and take appropriate action
Promote trust and respect among team members
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold
Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products
Greet, engage and assist customers
Inform customers of grocery specials
Order, label, stock and inventory merchandise
Report product ordering, shipping & pricing discrepancies to store management
Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss
Understand and adhere to guidelines on restricted sale items (i.e., Alcohol, Tobacco, and Fireworks)
Stay current with present, future, seasonal and special ads
Adhere to all food safety regulations and guidelines
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify store management of any items in need of repair
Notify management of customer or employee accidents
Adhere to all local, state and federal laws, and company guidelines
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.