GRILLE HOST

Wilson Creek Winery & Vineyards Inc•Temecula, CA

1h•Onsite

About The Position

The Grille Host is responsible for greeting guests, managing seating, answering phones, and helping ensure a smooth flow of service. This position provides friendly customer service, maintains an organized host stand and waiting area, communicates with restaurant staff regarding seating needs, and assists with guest requests to help create a positive dining experience.

Requirements

Must be 18 years of age or older.
Must obtain a Riverside County Food Handler’s Certificate.
Must obtain Responsible Beverage Service (RBS) certification.

Nice To Haves

Previous restaurant experience preferred.

Responsibilities

Adhere to all company policies, procedures, standards, specifications, guidelines, and training programs.
Responsible to verify all guests who are ordering alcoholic beverages are at least 21 years of age through requesting valid identification.
Responsible to make independent judgment when to notify on duty manager if a guest is intoxicated and should no longer be served alcohol.
Answers the phone while smiling, with a polite and pleasant voice using professional verbiage. Takes restaurant reservations, maintains waiting list and seating availability in accordance with Creekside Grille standards.
Meet, greet, seat, and interact in a positive way with Creekside Grille guests.
Keeps work area and podium clean, organized and stocked with necessary tools, and supplies.
Always presents a clean and professional appearance. Maintains a friendly, cheerful and courteous demeanor at all times.
Attends all pre-shift and departmental meetings.
Maintains cleanliness standards in the restaurant, wait stations and kitchen service areas.
Performs and completes all opening, closing and running side work, as well as any that is required or deemed necessary by management.
Reports to work on time, in full uniform, ready to begin work. Uniform to include proper clothing, OSHA approved shoes, name badge, hair tied back, if necessary, etc.