Grievance Coordinator

State of Montana • Deer Lodge, MT

1d • Onsite

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!
The Public Safety Division operates Montana’s prisons safely and securely and provides supervision and support for offenders in the community through its Probation and Parole Bureau. The work performed in this division is integral to the department’s mission to create a safer Montana through accountability, rehabilitation, and empowerment. Make a difference! Join us today!
The Grievance Coordinator will take on expanded responsibilities to support increasing operational demands within the grievance process. This position will oversee grievance functions for the Mississippi facility, respond to and serve formal grievances, and ensure all procedural requirements are consistently followed. The role will also provide clear explanations of the grievance process to offenders and coordinate with external departments and agencies as needed. In addition, the Compliance Specialist may be required to testify in court regarding grievance procedures.
These enhanced duties represent a shift from a primarily administrative support role to a more advanced, process‑driven position with greater accountability. As grievance volumes continue to grow across facilities, this expanded role is essential to maintaining efficiency, compliance, and timely grievance resolution. The Compliance Specialist will play a key part in strengthening workflow, supporting staff, and ensuring the integrity of the grievance process across multiple locations.

Requirements

• Bachelor’s degree in business or a related field
• Three years of directly related work experience
• Alternative combinations of education and experience will be considered on a case-by-case basis
• Criminal history check
• Child/patient/offender abuse registries
• Reference checks
• Employment eligibility verification through E-Verify

Responsibilities

• Oversee grievance functions for the Mississippi facility
• Respond to and serve formal grievances
• Ensure all procedural requirements are consistently followed
• Provide clear explanations of the grievance process to offenders
• Coordinate with external departments and agencies as needed
• Testify in court regarding grievance procedures

Benefits

• Competitive compensation
• Generous State of Montana Benefits
• Potential qualification for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level