Grief Team Coordinator
Alive•Nashville, TN
•Hybrid
About The Position
Join a mission-driven team where compassion meets purpose. If you’re passionate about grief support, emotional wellness, and bringing comfort when it’s needed most, we invite you to be part of a team that truly changes lives.
Requirements
- Bachelor's degree (B A.) in mental health, family studies or related field and minimum two years related experience and/or training; or equivalent combination of education and experience.
- Reliable transportation with current driver's license and automobile insurance as required by Tennessee State Law.
Responsibilities
- Responds to all GriefLine phone calls, email inquiries, and web interest forms, documenting a summary of each inquiry according to department procedure
- Coordinates scheduling of new individual counseling appointments, completing an initial client intake and provides them with information related to grief counseling policies
- Greets Grief Center guests, accepts deliveries and answers general questions guests may have about the counseling process and other program offerings
- Enters Social Work referrals into scheduling software, contacting the referred, and documenting the progress of each referral according to department procedure
- Assists Director with monthly Social Work audit log
- Coordinates the process for registering all adult participants in grief support groups, workshops and special events
- Orders, maintains and organizes supplies and program materials for Grief Services
- Reserves meeting rooms for support groups and events
- Collects materials from facilitators at completion of adult support groups, enters data for statistical reports, and maintains archival files
- Coordinates monthly bereavement mailings, including preparing mail merges, coordinating the team of mailing volunteers, and participating fully in the process
- Prepares mail merge for Memorial Service invitations and other special events
- Maintains updated departmental forms and educational handouts and keeps front lobby presentable
- Collects grief services revenue from Nashville location Grief Counselors, processes and enters into ClinicTracker, delivers to revenue cycle, and utilizes BillingTracker functions to transition appointments, apply payments and generates patient invoices.
- Maintains EventBrite listings for adult grief support programs
- Collaborates with Director and Family and Children’s Program Manager to prepare the monthly event calendar and provides to Communications Department for marketing purposes
- Other duties may be assigned
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
