Greeter - Las Vegas Airport
About The Position
Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands, is seeking a Greeter for its Las Vegas Airport location. This role is crucial in providing superior, friendly, and efficient service throughout the rental car process, particularly for club members using the Emerald Aisle program. The Greeter will be responsible for welcoming members, assisting them with vehicle selection according to program guidelines, and maintaining a positive and efficient customer environment. The goal is to ensure all transactions are quick and efficient, contributing to Enterprise Mobility's vision of being the world's best and most trusted mobility company.
Requirements
- Must be at least 18 years of age.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- High School Diploma or G.E.D. required.
- Must have a minimum of 1 year of customer service or sales experience in retail, guest services, hospitality or administrative support.
- Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
- Must be able to work any shift/hours (open to any days and hours of the week); this schedule is determined on a shift bid and includes holidays, nights, overnights, and weekends.
Responsibilities
- Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
- Welcome members to the facility when they exit the bus or arrive on the lot
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
- Assist members with questions and concerns to minimize counter visits
- Communicate customer service issues to management
- Ensure that hangtag information is completed correctly
- Maintain clean low mileage fleet mix requirements
- Maintain Emerald Aisle for cleanliness
- Thank member for their business
- Provide upgraded vehicles on request
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
Benefits
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
