Greeter

3d•$14 - $16•Onsite

About The Position

As a Greeter at RWB Thrift, you will help create a welcoming atmosphere for customers while contributing to loss prevention. You will greet and assist customers as they enter, remain aware of activity on the sales floor, and help ensure customers follow store policies, including leaving large bags or backpacks at the counter. You will provide customer service, support a secure shopping environment, and follow safety procedures. The role involves regular interaction with customers, donors, and coworkers and requires flexibility to work in different areas as assigned. The work environment is consistently busy, noisy, and brightly lit.

Requirements

Strong interpersonal and communication skills and the ability to create a welcoming atmosphere.
Awareness of loss-prevention best practices.
Ability to remain vigilant and attentive to detail in a fast-paced environment.
Basic understanding of store policies and procedures.
Ability to stand for extended periods and move around the store as needed.
Ability to handle stressful situations calmly and effectively.
Ability to work effectively in a busy, noisy, and brightly lit environment.
Ability to work in different areas or departments as operational needs require.
Fundamental understanding of written and spoken English and ability to communicate in English may be necessary for some workplace interactions.
Ability to safely perform essential job functions and meet qualitative and quantitative productivity requirements.
Ability to occasionally lift and carry up to 25 pounds and frequently exert up to 25 pounds of force.
Ability to perform repetitive hand and arm motions and tasks involving grasping, holding, turning, and other fine motor skills.
Ability to maintain balance and agility on narrow, slippery, or moving surfaces.
Visual clarity at 20 inches or less and 20 feet or more.
Must wear closed-toe shoes.

Nice To Haves

High school diploma or GED preferred.
Previous customer service or retail experience preferred.

Responsibilities

Greet and welcome customers as they enter the store, creating a friendly and positive first impression.
Monitor sales-floor activity to identify and address potential loss-prevention issues.
Ask customers to leave large bags or backpacks at the counter in accordance with store policies.
Answer customer questions and direct customers to areas of the store.
Collaborate with store staff on loss-prevention concerns and report incidents to management.
Maintain a presence at the store entrance to deter theft and promote a secure shopping environment.
Provide exceptional customer service and demonstrate strong interpersonal skills.
Stay informed about and implement loss-prevention best practices.
Follow safety procedures and guidelines to maintain a safe environment for customers and staff.
Perform other duties assigned by the leadership team.