Greeter

Pelican Brewing CompanyLincoln City, OR
Onsite

About The Position

The Nestucca Ridge Family of Companies is an organically grown collection of coastal businesses dedicated to memory-making beach vacations, dining experiences and meeting opportunities for visitors, guests, and local residents. Kiwanda Hospitality Group (KHG) is our Payroll Entity and therefore all of our team members work for KHG, but are assigned (leased) to one of the entities in the Nestucca Ridge Family of Companies. Position Title: PELICAN BREWING COMPANY – HOST, 1, 2, 3 Summary of the Position: Provide excellent and attentive customer service by warmly greeting all guests to the Pelican and assisting in getting them comfortably seated in a timely fashion. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable and memorable experience to develop returning clientele.

Requirements

  • Able to work on your feet for at least 8 hours.
  • Must be able to lift, handle, and carry food, supply, small wares, equipment, and paper goods at a minimum of 25 pounds.
  • Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
  • Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
  • Weekends, nights, and holidays you may be required to work.

Nice To Haves

  • One year restaurant experience
  • Understanding of restaurant health and safety rules
  • Excellent and friendly verbal communication skills; ability to remain calm and adapt to changes
  • Professionalism and ability to resolve conflict
  • Cash handling experience

Responsibilities

  • Responsible for providing exemplary guest service, communicating effectively and efficiently with team members.
  • Understand the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
  • Communicates effectively with guests upon their arrival about getting them seated and potential and accurate wait times.
  • Ensure guests are warmly and friendly greeted and acknowledged.
  • Able to kindly and efficiently answer all phone calls that come to the restaurant
  • Has proper cash handling skills
  • Obtains food handlers card
  • Maintains seating chart and wait times.
  • Maintains a stocked and presentable merchandise area.
  • Responsible for maintaining a clean and presentable work environment.
  • Able to work in a fast-paced environment and remain calm with any unforeseen changes.
  • Assists other service personnel as needed.
  • Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
  • Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement.
  • Able to efficiently seat the restaurant using the current seating software program
  • Can accurately and efficiently take to-go orders using our current POS software
  • Completed Beer School
  • Obtains OLCC permit
  • Able to pour beer and sell beer togo
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