Greeter - Bush Airport

Enterprise•Houston, TX

10d•$13 - $15•Onsite

About The Position

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter at our Bush Airport location .The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The pay for this position starts at $13.00 / hr ($14 / hour after 2p and $15 / hour after 10pm). This position is located at the Bush Airport: 17326 Pine Cut Houston, TX 77032 We have multiple full-time schedules available. Available schedules: Morning Greeter – 6:30 AM to 3:00 PM | Days off: Saturday and Sunday Morning Greeter – 6:30 AM to 3:00 PM | Days off: Tuesday and Wednesday Peak Greeter – 9:30 AM to 6:00 PM | Days off: Monday and Tuesday Peak Greeter – 9:30 AM to 6:00 PM | Days off: Wednesday and Thursday Monday Evening Greeter – 2:30 PM to 11:00 PM | Days off: Sunday and Monday Evening Greeter – 2:30 PM to 11:00 PM | Days off: Tuesday and Wednesday

Requirements

Must be at least 18 years of age.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid driver's license with a good driving record, with no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment). No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must have a minimum of 1 year of customer service experience within the last 3 years (Retail, hospitality, or restaurant)
Must be able to work one of the following schedules: Morning Greeter – 6:30 AM to 3:00 PM | Days off: Saturday and Sunday Morning Greeter – 6:30 AM to 3:00 PM | Days off: Tuesday and Wednesday Peak Greeter – 9:30 AM to 6:00 PM | Days off: Monday and Tuesday Peak Greeter – 9:30 AM to 6:00 PM | Days off: Wednesday and Thursday Monday Evening Greeter – 2:30 PM to 11:00 PM | Days off: Sunday and Monday Evening Greeter – 2:30 PM to 11:00 PM | Days off: Tuesday and Wednesday

Responsibilities

Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned