Greeter - BDL Airport

Enterprise Holdings•Windsor Locks, CT

2d•Onsite

About The Position

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. Enterprise Mobility has an exciting opportunity for a Full Time Greeter at Bradley International Airport. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. The pay for this position starts at $19.00 / hour, with all hours worked between 8:00pm – 3:00am paid at an additional $1.00/hour shift differential. This position is based out of Bradley International Airport and is located at the following address: 180 Schoephoester Rd Windsor Locks, CT 06096

Requirements

Must be at least 18 years of age
Must have a valid unrestricted driver's license with no more than two moving violations and/or at fault accidents in the past three years.
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the following schedule: Thursday-Monday 10:00am-6:30pm (OFF Tuesday and Wednesday)

Responsibilities

Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
Advise and review rental charges; and provide an accurate receipt to the customer.
Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
Inquire about service, satisfaction and document dissatisfaction.
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
Use of proper statement to determine if vehicle is being returned with full tank of gas.
Complete a service alert for any mechanical and or body damage communicated by the customers.
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Keep lot organized for ease of access and traffic flow.
Understand and have knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.