Greeter/Host (PT or FT) at Ironwood Restaurant - The Valley Hotel, Curio by Hilton
About The Position
The Greeter/Host is responsible for greeting and seating all guests, ensuring a quality dining experience. This role supervises and coordinates the activities of the dining room in a restaurant. The company, Valor Hospitality, is a leading hotel management company known for its trend-setting approach in the hospitality market. They are recognized as an innovative partner by owners, investors, developers, and guests for driving revenue and increasing profits. Valor Hospitality emphasizes respect for each associate, encourages communication, and is dedicated to career advancement and providing opportunities for success.
Requirements
- High school diploma or equivalent experience.
- Three - Six months in a food/beverage services environment or establishment.
- Must have vision ability to clearly see detailed guest checks, computer printouts, written instructions and to observe entire restaurant in dimly lit conditions.
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
- Able to read, speak and understand English.
- Able to lift, push, carry 20 - 40 lbs.
- Stand continuously for long periods of time.
Responsibilities
- Greet guests, escort them to their table, pull chair out for the guest, and present menus.
- Ensure entry doors are clean, free of debris, and are inviting and welcoming.
- Ensure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.
- Inform servers of their location and assigned station.
- Plan out the seating chart and organize reservations for the evening.
- Check with phone reservationists or answering machine messages to assure all reservations are accounted for.
- Check with the manager to assure private parties are properly staffed and organized for the evening.
- Check with the kitchen to verify menu items are readily available.
- Maintain constant contact with servers, managers, and the kitchen to ensure timing and food preparation are synchronized with guest flow.
- Greet guests leaving the restaurant to ensure they had a pleasant dining experience and check to see that everything was wonderful.
- Check with every guest to notate any problems for quick escalation to a manager.
Benefits
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Food and Beverage Discounts
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
