Greeter/Concierge- Days (Float)

Ochsner Health•Baton Rouge, LA

1d•Onsite

About The Position

This job greets patients, family members, and visitors upon arriving at the company's location according to detailed instructions, policies, and procedures. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

Requirements

Ability to read and write in order to communicate and give instructions to patients
Excellent interpersonal skills.
Good judgement skills.
Telephone skills.
Ability to read and write in order to communicate and give verbal instructions to patients

Nice To Haves

High school diploma or equivalent

Responsibilities

Greets patients/visitors in a courteous and professional manner.
Assists patients in/out of vehicle in a safe manner.
Directs patients/visitors to the appropriate departments and accurately answer patients’ questions.
Works harmoniously with volunteers and medical personnel to ensure a steady supply of wheelchairs at front doors through the day.
Maintains assigned entrances in a clean and orderly manner.
Participates in activities for personnel development and required training.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.