Hilton Phoenix Tapatio Cliffs Resort - Greeter/Cashier
About The Position
The Spa Greeter is the first point of welcome for guests seeking relaxation and renewal at Tocaloma Spa at Hilton Phoenix Tapatio Cliffs Resort. This part‑time role helps set the tone for a tranquil, elevated spa experience by warmly greeting guests, assisting with check‑in, and providing thoughtful guidance throughout their visit. With a calm presence and a genuine passion for hospitality, the Spa Greeter ensures every guest feels comfortable, cared for, and ready to begin their Tocaloma Spa journey. Join our team as a Spa Greeter & Cashier! As the Spa’s welcoming superstar, the Greeter/Cashier transforms the reception area into a haven of hospitality! You’ll be the first smile guests see, greeting everyone with genuine warmth and cheerful charm. Whether answering phones or assisting visitors in person, you’ll handle appointments, reservations, and questions with effortless grace — making each guest feel like a VIP. Every interaction is a chance to brighten someone’s day and keep the spa’s energy flowing smoothly!
Requirements
- High School diploma or equivalent required
- Must demonstrate strong financial and arithmetic skills.
- Bring a positive, upbeat personality with a passion for outstanding guest service and effective communication.
- Ability to multi-task, stay detail-oriented, and solve problems for both guests and coworkers, even under pressure.
- Listen actively, clarify concerns, and maintain composure and objectivity in fast-paced situations.
Responsibilities
- Greet every guest with a warm smile and positive attitude, making check-ins and check-outs feel extra special!
- Be reliably present and ready to help, keeping the spa’s energy flowing strong.
- Look polished in your uniform and name tag, setting a calm, professional tone!
- Handle cash and bookings accurately, answer questions, and promote services with enthusiasm and clarity.
- Assist guests quickly, keep refreshment areas sparkling, support your team, and report issues right away for a smooth spa day!
Benefits
- Daily Pay
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
