GreenDrop Bookstore Ambassador

Savers / Value Village • Frankfort, IL

1d • Onsite

About The Position

GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. The GreenDrop Bookstore Ambassador role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to both our donors and our customers every day. As donors arrive, this position will create a welcoming experience by greeting each donor, unloading the donations from their vehicles, ensuring customer donations are properly recorded, providing an overall welcoming, friendly, helpful, and efficient customer service experience while also performing general recovery duties.

Requirements

• Ability to read and write
• Service-oriented with an outstanding ability to interact with people
• Excellent verbal communication skills
• Honesty and integrity
• Ability to lift 50lbs continuously throughout the day
• Reliable transportation and commitment to attendance and punctuality
• Ability to stand for extended periods throughout the day
• Ability to work outside in varying weather conditions
• Willingness and ability to work weekend days as a regular part of the position schedule
• Ability to work independently without continuous supervision
• Ability to perform basic math calculations and computer technology at the level normally required in high school
• Lifting and carrying 50lbs continuously throughout the day
• Reaching overhead 30% of the time
• Pushing or pulling 50 % of the time
• Standing 100% of the time
• Bending and crouching 50% of the time
• Repetitive use of hands 50% of the time
• Grasping items with hands 80% of the time
• Able and willing to safety, cautiously, and efficiently navigate work environment that may include all forms of vehicles, large heavy equipment and product, elevated and uneven surfaces, and heights, and product using various conveyances
• The ability to communicate and understand the spoken word
• Must be at least 18 years of age.

Responsibilities

• Promptly open the location each assigned day and prepare the site for business
• Independently interact with donors and customers with a positive attitude providing them with friendly, helpful and efficient customer service in every interaction
• Assist donors with their donations and help to unload their vehicles
• Record donation details, and organize the collection area to achieve maximum efficiency
• Assist driver during donation pick-ups
• Maintain overall cleanliness and safety standards outside the store and in the collection area.
• Stock the book department with new products daily and remove old product .
• Help maintain organization and shopability of the book department and eliminate deadstock.
• Continuously shift groups of merchandise within the categories to merchandise new items.
• Pick up items off the floor and return them to their proper area.
• Dust, clean and organize shelves
• Perform all opening and closing procedures
• Other duties assigned by the manager

Benefits

• Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Sick Pay
• Vacation Pay - Approximately 1-2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays
• Team member discounts Up to 50% off store merchandise
• Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses
• Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
• Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Life insurance Company provided peace of mind and the option to purchase a supplemental plan
• Performance Merit Increases
• Comprehensive onboarding and training from day one.
• In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED