Green Room Server
About The Position
Live Nation Entertainment is the world’s leading live entertainment company. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues venues provide several genres of live music and are known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues has been committed to giving back to the community through the International House of Blues Foundation since opening. This role supports the production manager by providing agreed hospitality and superior customer service to visiting artists, performers, clients, and their crews. Confidentiality is very important.
Requirements
- 2-5 years high volume experience in restaurant operations
- Skill in guest relations
- Wine & Liquor knowledge
- High School Diploma
- Transportation in order to retrieve anything the artist may require that we do not carry on site
Nice To Haves
- Point of Sales knowledge, preferably MICROS
- Responsible Alcohol Awareness Training Certification or Equivalent
Responsibilities
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to artist
- Perform opening/running/closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Remove dirty plates, glasses, etc., from green rooms once artist has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Have knowledge of all music, promotional or special events in the house
- Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
- Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution
- Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
- Ensure all traces of previous occupants are removed and room is clean
Benefits
- Pay is based on a number of factors including market location, qualifications, skills, and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
