Green Coffee & Quality Assistant

Hawaii Coffee Company • Honolulu, HI

145d • Hybrid

About The Position

This entry-level role is designed for someone passionate about specialty coffee and eager to build a long-term career in sourcing, quality, and coffee operations. The Green Coffee & Quality Assistant supports all aspects of green coffee intake, inventory management, quality evaluation, sustainability tracking, and cross-departmental communication. This position also plays an important cultural role—helping strengthen internal coffee knowledge, supporting storytelling, and contributing to the company’s identity as a coffee-forward organization.

Requirements

• Basic Microsoft skills (Word, Excel and Powerpoint)
• Adobe Illustrator and Photoshop
• Well-developed verbal and written English AND Japanese communication skills.
• Ability to work under stressful conditions.
• Able to interact with others with courtesy and tact.
• Ability to manage and prioritize multiple projects in an organized and efficient manner.
• Ability to respond to crisis situations in a calm and effective manner.
• Ability to complete projects on schedule.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Being organized or following a systematic method of performing a task.
• Ability to be held accountable or answerable for one’s conduct.
• Ability to be truthful and be seen as credible in the workplace.
• Ability to accept responsibility and account for his/her actions.
• The trait of being dependable and trustworthy.
• Ability to exhibit a cheerful demeanor toward others.
• Ability to take care of the customer’s needs while following company procedures.
• The employee is required to stand; walk; reach with hands and arms and talk or hear.
• Pushing/pulling/lifting/carrying up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Nice To Haves

• 1-2 years in coffee, food/beverage, or production environment preferred.
• Exposure to cupping or sensory evaluation is a plus.

Responsibilities

• Assist in receiving, logging, and tracking all incoming green coffee.
• Maintain accurate and up-to-date internal records for lots, origins, certifications, and contracts.
• Support reconciliation of physical vs. system inventories across internal and external warehouses.
• Help ensure traceability from green to finished product through careful documentation and process checks.
• Communicate proactively with production, roasting, and operations teams regarding coffee availability and movement.
• Participate in daily/weekly cuppings of green samples, production roasts, and finished goods.
• Prepare cupping tables, maintain grind and cupping standards, record data, and assist in reporting insights.
• Assist in sample roasting and green evaluation under the guidance of the Coffee Procurement Manager and senior QC staff.
• Help monitor flavor profiles across core blends to ensure consistency and quality.
• Support sensory development by regularly calibrating with the QC and production teams.
• Support company sustainability initiatives related to green coffee procurement, farm partnerships, certifications, and packaging.
• Maintain logs and documentation for traceability, environmental reporting, and internal sustainability KPIs.
• Help gather data for impact reporting, farm communications, and certification audits.
• Assist with communication and coordination with the mill during harvest and production cycles.
• Support mill-level administrative processes, including lot IDs, milling instructions, yields, and production reporting.
• Help ensure required paperwork—receipts, milling instructions, and related documents—is accurate and properly filed.
• Maintain organized and timely communication to ensure smooth seasonal operations with the mill.
• Provide product information support to sales and marketing teams (flavor notes, processing details, farm narratives, etc.).
• Assist in preparing internal and customer-facing coffee information sheets.
• Support hosting internal cuppings, training sessions, and exploratory tastings for staff and key partners.
• Help promote and maintain a strong internal coffee culture.
• Attend association events, cupping trainings, and relevant industry gatherings.
• Stay current on developments within the specialty coffee sector.
• Represent the company with professionalism, curiosity, and enthusiasm.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level