Graze Craze Franchise Business Advisor

United Franchise Group•Houston, TX

58d

About The Position

In this role, you will be responsible for supporting our Franchisees while also assisting with new store launches. As a growing brand with many locations in their early stages of operation, this position requires someone who can help Franchisees establish strong operational fundamentals and ensure successful store performance.

Requirements

Associate degree (A.A.) from a college or technical school, or equivalent education; or 3–5 years of related experience and/or training; or an equivalent combination of education and experience.
Sales and business operations experience, including the ability to read and interpret profit and loss statements.
Strong technical aptitude with the ability to quickly learn and adapt to new technologies.
Proficiency in Microsoft Office; experience with point-of-sale (POS) systems and accounting software is a plus.
Valid driver’s license and current automobile insurance required.
Exceptional problem-solving and analytical skills.
Restaurant or hospitality industry experience required.
Ability to travel regularly and maintain a credit card with sufficient available credit to cover travel-related expenses.
Reliable transportation required.

Nice To Haves

experience with point-of-sale (POS) systems and accounting software is a plus.

Responsibilities

Implements the franchisee store startup program, including one week of pre-setup, one week of technical setup, and operational assessments.
Performs pre-setup activities, including unloading and organizing fixtures, assembling equipment and furniture, and assisting with store setup.
Conducts technical setup, including configuring computers and installing required software.
Visits assigned locations on an as-needed basis, conducts store evaluations, and submits all required documentation in accordance with company guidelines.
Trains and reinforces franchisees and store employees to ensure compliance with the franchise model and operating system.
Instructs franchisees and store employees on software systems and the safe operation of production equipment.
Consults with franchisees to identify operational needs or problem areas and determines appropriate solutions.
Participates in Regional Meetings and supports franchisee engagement initiatives.
Advises the Support and Launch Department on operational issues identified through regular communication with franchisees.
Follows up with franchisees on behalf of the Support Department to ensure proper resolution of issues and continued operational improvement.
Compiles brand compliance data and works with franchisees to maintain and enhance brand standards and image.
Completes, maintains, and processes required paperwork, records, and daily reports.
Maintains a daily and weekly schedule in Microsoft Outlook, with a minimum of two weeks planned in advance.
Travel required: approximately 60% within the United States.