Graphic Designer/PrePress Specialist
About The Position
This position provides telephone and in-person assistance to clients, offering exceptional service by answering inquiries about products and services, and resolving issues or concerns. The role also involves administrative duties, gathering information for the Sales team, and processing orders. The ideal candidate will have a degree in Visual Communication, Graphic Design, or a related field, with at least two years of professional experience. Strong organizational and detail-oriented skills, along with excellent interpersonal and communication abilities, are essential. Experience with graphic design software/desktop publishing for both MAC and PC is required. Project management and copy editing/proofreading skills are highly preferred.
Requirements
- College degree in Visual Communication, Graphic Design, or a related field
- Two years of relevant experience required
- Experience with graphic design software and desktop publishing for both MAC and PC
- Communication and interpersonal skills to work effectively with clients, staff, vendors, and others
- Self-reliant; able to work independently and accept responsibility for projects
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Strong attention to detail and interest in accuracy
- Highly professional and dependable
- Portfolio required
Nice To Haves
- Experience/skills in project management
- Experience/skills in copy editing/proofreading
Responsibilities
- Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
- Helps gather requirements and project specifications, brainstorms and mocks up design ideas, presents ideas to management and/or clients, and adjusts designs based on feedback
- Uses computer software and/or hand rendering to execute designs, selecting colors, images, textures, and shapes to create a layout
- Develops materials for websites, online and print marketing materials, promotional displays, newsletters, etc.
- Attends all staff meetings, trainings, and educational classes as required
- Performs other duties as assigned
- Coordinates questions and issues with the appropriate department personnel
- Maintains records of customer interactions and transactions
- Handles customer complaints or escalates when necessary
- Meets or exceeds all service and sales targets
- Provides administrative assistance as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
