Graphic Design Technician - Art and Design

Cal Poly•San Luis Obispo, CA

2d•$67,212 - $80,328•Onsite

About The Position

Under the general supervision of the Department Chair and in consultation with the Graphic Design faculty, the Graphic Design Technician is responsible for the independent execution of a variety of complex work tasks providing support services associated with the operation, coordination, and instructional support services of the Art and Design labs and printing spaces (these include the Art and Design Resource Center (ADRC & VRC), instructional spaces, and Design CoLab). This position will coordinate activity and access, provide specialized technical and instructional support for classes and individual student projects, and will make recommendations regarding equipment and supply purchase and replacement. The Graphic Design Technician will also analyze, troubleshoot, and perform skilled repair and maintenance of equipment; provide comprehensive technical assistance and instructions on safe equipment operation to faculty, staff, and department; order, issue, and maintain inventories of lab equipment and supplies, and independently plan and supervise the work of student assistants, being directly responsible for their hiring, scheduling, training, and evaluation. Effective collaboration with faculty and staff is a requirement of the position. The Graphic Design Technician also supports the entire department with printing and graphic design services pertaining to both academics and extracurricular, department-related activities.

Requirements

Ability to effectively communicate and foster a productive and positive work environment for a diverse community of students, faculty, and staff.
Excellent computer skills and proficiency with setting up, maintaining, and troubleshooting computer peripheral equipment (Mac/PC workstations, high-end color printers, plotters, digital scanners, color calibration tools, and mobile test devices).
Experience using and troubleshooting design software applications including Adobe Creative Suite programs as well as standard word-processing, spreadsheet, database, and calendaring/email programs on both Mac and PC.
Basic proficiency in and understanding of workflows in industry-standard software for graphic, interaction, and web design.
Ability to systemically troubleshoot issues related to image reproduction and a wide range of print projects; ability to isolate and resolve assessed problems or suggest alternatives; ability to coordinate with outside vendors to resolve maintenance and repair issues.
Demonstrated ability to assist undergraduate students and faculty with a wide range of technical issues, including lab and individual workstation maintenance, file preparation for print and interactive media, and proper operation of standard design lab equipment and tools.
Possession of a valid driver’s license or the ability to obtain by date of hire.

Responsibilities

Coordinate activity and access to Art and Design labs and printing spaces.
Provide specialized technical and instructional support for classes and individual student projects.
Make recommendations regarding equipment and supply purchase and replacement.
Analyze, troubleshoot, and perform skilled repair and maintenance of equipment.
Provide comprehensive technical assistance and instructions on safe equipment operation to faculty, staff, and department.
Order, issue, and maintain inventories of lab equipment and supplies.
Independently plan and supervise the work of student assistants, including hiring, scheduling, training, and evaluation.
Support the department with printing and graphic design services for academic and extracurricular activities.