Graphic Artist - 12pm-8pm

Koozie Group•Clearwater, FL

22h

About The Position

The Graphic Artist prepares distributor-provided artwork for production by laying it out on production templates, sizing and gauging it, and applying colors appropriate to the printing method. The role also recreates, edits, and lays out customer-submitted art files, and may create artwork for customers who do not have existing art files. The artist reviews graphics, layouts, and fonts before products are completed and troubleshoots routine customer artwork issues. The Graphic Artist supports internal and external customers by communicating about artwork options and solutions, escalating issues when needed, and helping ensure quality imprints and products. The role works with local, cross-site, and offshore colleagues, offers guidance and training to Care Krew team members, and contributes to projects and process improvements. The position is scheduled Monday through Friday, 12 p.m. to 8 p.m.; overtime may be needed, including Saturdays or weekends.

Requirements

High school diploma or equivalent.
Strong service mindset and ability to think quickly and deliver results.
Strong verbal, listening, and written communication skills.
Critical-thinking and problem-solving skills.
Proficiency with computers and associated software, especially artwork programs such as Adobe Creative Cloud and Smart Stream.
Ability to work well under pressure to meet order deadlines.
Ability to multitask, focus on multiple issues, and prioritize tasks efficiently in a fast-paced environment.
Strong attention to detail and ability to understand how details fit into the larger picture.
Ability to work as a team member and independently with minimal supervision.
Ability to adapt quickly to changes.
English verbal and written communication skills.
Overtime as needed, including Saturday/weekend work.
Strong verbal and written communication skills.
Experience using order management systems such as Oracle.
Proficiency in Microsoft Office, specifically Outlook, Word, and Excel.
Excellent customer service skills.
Passion for continual learning about the promotional products supported.

Nice To Haves

Graphic Production degree.
One to three years in a production art environment.
Previous manufacturing and production experience.
Bilingual Spanish skills.

Responsibilities

Finalize designs using image-editing software, including Adobe Illustrator, Adobe InDesign, and Adobe Photoshop.
Review graphics, layouts, and fonts before products are completed.
Lay out artwork on production templates, size and gauge it, and color it appropriately for the printing method.
Recreate, lay out, and edit customer-submitted art files to make them production-ready.
Create artwork for customers who do not have existing art files, as needed.
Troubleshoot basic and routine customer artwork issues.
Collaborate with local, cross-site, and offshore partners to guide Care Krew team members, answer questions, provide feedback, and assist with training as needed.
Serve as a next step in resolving issues for internal and external customers.
Work on projects and process improvements while understanding other area processes and keeping company goals in mind.
Communicate with external customers about artwork options and solutions, including escalations, to help ensure quality imprints and products.
Take ownership of work and follow issues through to resolution.
Communicate effectively in writing and verbally with internal and external customers.
Maintain a positive attitude with coworkers and customers.