Grant-Community Partner Manager

Equus•Eugene, OR

About The Position

The Community Partnership Manager serves as a primary ambassador for WorkSource Oregon and the Workforce Innovation and Opportunity Act (WIOA) program throughout Lane County. The role develops and maintains strategic relationships with community organizations, educational institutions, employers, and workforce partners to expand access to workforce services, increase WIOA enrollment, and improve participant employment outcomes. The position leads community outreach, employer engagement, job development, workforce education, and partnership initiatives that connect job seekers with employment opportunities. Working with Case Managers, program leadership, and workforce partners, the manager identifies employment opportunities, secures job postings, facilitates employer referrals, and creates pathways through On-the-Job Training (OJT), work-based learning, and direct hiring. The manager develops and facilitates job-readiness workshops at the WorkSource Oregon job center and in the community. The role also coordinates with industry experts, employers, and workforce partners to provide specialized training, career exploration, and industry roundtables. Workshop subjects include job readiness, resumes and applications, interviewing, job search, career pathways, labor market information, financial literacy, digital literacy, workplace skills, career advancement, and employment retention. The position promotes the full range of WIOA services, including career services, employment support, training, work-based learning, and supportive services. It also supports program enrollment and performance, participant engagement and placement, employment retention, documentation and reporting, and Rapid Response services for workers affected by layoffs or other workforce transitions. Local travel throughout Lane County is required, with occasional travel outside the county.

Requirements

Bachelor's degree in business administration, workforce development, human services, education, communications, or a related field, or an equivalent combination of education and relevant experience.
At least three years of experience in workforce development, community engagement, employer relations, business services, career services, training, or a related field.
Demonstrated experience developing and maintaining professional partnerships with community organizations, employers, or workforce stakeholders.
Experience conducting employer outreach, job development, recruitment, employment referrals, workforce placement activities, or workshop facilitation.
Knowledge of workforce development programs, employment services, and community resources.
Strong communication, presentation, relationship-building, and organizational skills.
Ability to independently develop and facilitate workshops, coordinate industry engagement, and manage multiple priorities.
Ability to work independently and meet program performance expectations.
Proficiency in Microsoft Office applications and ability to maintain accurate electronic records and reports.

Nice To Haves

Experience working with WIOA-funded programs or other federally or state-funded workforce development initiatives.
Knowledge of WIOA eligibility requirements, performance measures, OJT, work-based learning, and supportive services.
Experience developing and delivering job-readiness, financial literacy, or digital literacy workshops.
Experience working with individuals facing barriers to employment.
Knowledge of Lane County employers, labor market trends, and community resources.
Experience using workforce case management systems, customer relationship management systems, or employer engagement databases.
Experience facilitating industry roundtables, employer presentations, or career exploration events.

Responsibilities

Develop and maintain strategic partnerships with community-based organizations, educational institutions, government agencies, nonprofits, employers, and workforce partners throughout Lane County.
Represent WorkSource Oregon and WIOA services in the community; increase awareness, referrals, enrollment opportunities, and access to workforce services.
Educate community partners about WIOA eligibility, services, referral procedures, and enrollment processes.
Develop and implement outreach strategies, and coordinate or participate in community workshops, information sessions, resource fairs, hiring events, and other outreach activities.
Engage employers to identify workforce needs, hiring trends, and job opportunities, and promote workforce services such as OJT, work-based learning, and hiring assistance.
Develop employer partnerships that create OJT, work-based learning, direct hiring, referrals, interviews, and industry-specific employment pathways.
Collaborate with Case Managers and program leadership to connect qualified participants to employment, occupational skills, credentials, and work experience.
Obtain current job openings and hiring requirements; maintain a process for sharing complete job postings with Case Managers and appropriate staff.
Facilitate participant referrals, employer introductions, interviews, hiring events, and recruitment activities; follow up on referrals, hiring decisions, and placements.
Maintain an active pipeline of employer relationships, job postings, referrals, interviews, placements, and follow-up activities; monitor results and identify improvements.
Develop, coordinate, and facilitate job-readiness workshops at the job center and in the community, creating and delivering at least three new workshops each quarter.
Create workshop topics, objectives, materials, presentations, and activities; address employment readiness, career exploration, financial literacy, digital literacy, and other relevant topics.
Evaluate workshop effectiveness and maintain accurate records of workshop development, delivery, attendance, and outcomes.
Engage industry experts, employers, business leaders, and workforce partners in training sessions, presentations, career panels, career exploration, and roundtable discussions.
Align workforce education and industry engagement with labor market information, regional priorities, employer expectations, and participant career goals.
Provide customers, partners, and employers with workforce information and resources, including career pathways, resumes, interview preparation, assessments, labor market information, job search, community resources, training, and work-based learning.
Collaborate with Case Managers to support WIOA, special grant, and co-enrolled participants, identify skill gaps and employment barriers, and connect participants with suitable resources and opportunities.
Support program enrollment, service delivery, performance goals, employment outcomes, and continuous improvement; participate in program meetings, reviews, and strategic planning as assigned.
Provide program leadership with updates on partnerships, employer engagement, job development, workshops, and employment outcomes.
Document direct services, employer engagement, referrals, workshops, and other required activities accurately and promptly in applicable systems; ensure I-Trac entries match supporting EBridge documentation for OJT activities and direct WIOA services.
Maintain records and ensure documentation complies with organizational policies, WIOA requirements, and funding guidelines; communicate discrepancies or documentation concerns to leadership.
Coordinate and participate in Rapid Response activities, including outreach to employers experiencing layoffs, closures, or workforce transitions and coordination of services for affected workers.
Promote unemployment assistance, reemployment services, career services, training, and supportive resources; help coordinate information sessions, job fairs, and transition activities and document Rapid Response work.
Perform other related duties as assigned to support program operations and workforce service delivery.
Travel locally throughout Lane County for employer engagement, outreach, meetings, events, and workshops; occasional travel outside the county may be required.