Public Works Department - Graffiti Program Specialist

County of El Paso•(Could be any assigned County location) - 3209 rosa Ave, TX

23h•Onsite

About The Position

The Graffiti Program Specialist, under minimal general supervision, performs day-to-day activities of the graffiti program and county beautification efforts. The incumbent assists the coordinator in the placement of work activities of probationers and ensures the accuracy of community service hour tracking. This role may involve assisting with the supervision of assigned probationers, scheduling, assigning, and reviewing operational and procedural activities, and coordinating activities. The specialist will instruct, guide, and check work, enforce rules and regulations, and counsel, motivate, and maintain harmony among clients. They will also assist with assignments of daily workload for community service workers, prioritizing, scheduling, and organizing workloads to meet deadlines, and assist in the placement, follow-up, and supervision of clients court-ordered to perform community service, ensuring proper standards of behavior. Maintaining contact with probation officers to advise of probationer's progress or lack of cooperation is also a key function. The role requires assisting in the management of multiple assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities. As assigned, the specialist will work in close collaboration with participating agencies to obtain correct records of hours performed. They may be required to testify in court and verify graffiti related to prosecution of graffiti cases, and make public presentations. Daily record keeping and logging of hours, operation and maintenance of an air compressor, safe operation of sand blasting equipment, operating a motor vehicle pulling a trailer through heavy traffic, and operating small tools, gardening tools, including power tools, weed eaters, tractors, bobcat, and other necessary skills for repairing tools are also part of the duties. Ordering and estimating supplies, preparing monthly statistics, and reporting problems involving probationers to the Coordinator or Supervisor of the Community Service Restitution Program are expected. Ensuring department and program policies, procedures, and safety methods are followed, and that community service equipment is properly used and maintained, including checking all truck units for safety equipment and personal safety gear, are crucial. The role involves operating standard to specialized equipment, assisting in the installation of new or enhanced equipment/systems, gathering materials and supplies, and performing manual labor. Working in close collaboration with participating agencies to monitor client participation, participating on committees/special projects, seeking additional responsibilities, responding to difficult citizen claims, inquiries, and complaints, and attending meetings, training, and information sessions are also part of the job. A commitment to excellent customer service and creating a high-quality work culture through training and mentoring is expected. Other duties as assigned include being available to work weekends, potentially working a flexible schedule, and maintaining a safe and healthy work environment. As disaster service workers, employees may be required to train on emergency response or perform emergency services.

Requirements

High school graduation, or its equivalent, plus at least three (3) years of general maintenance and small equipment experience.
Six (6) months of administration experience involving project coordination, social work or corrections agency which deals with offenders or disadvantaged persons is preferable.
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Knowledge of principles, practices and methods of investigation and enforcement of federal, state and County codes and ordinances related to graffiti programs.
Knowledge of national, state and local regulations and professional standards related to utilization of hazardous materials in the removal of graffiti.
Knowledge of public speaking and public relations methods to persuade, promote or communicate on issues pertinent to graffiti.
Knowledge of interpretation of laws, rules, regulations specific to graffiti programs.
Knowledge of English and Spanish usage.
Knowledge of techniques for effective interpersonal communications.
Knowledge of modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Ability to clear, concise oral and written communication to present instruction and direction to police departments, attorneys, courts, and home or business owners related to prevention, enforcement and renovation of graffiti damaged property.
Ability to operate a personal computer and various software applications.
Ability to establish and maintain effective working relations with co-workers and customers to promote and support a productive work environment.
Ability to work efficiently independently and in a team environment to meet established goals and objectives.
Ability to communicate effectively in verbal and written forms to respond effectively to customers and staff.
Ability to respond effectively to customers.
Ability to assess and prioritize multiple tasks, projects and demands.
Ability to use initiative and independent judgment within established procedural guidelines.
Ability to operate personal computer using standard office operating software and general office equipment.
Ability to communicate effectively both orally and in writing.
Ability to make mathematical computations.
Ability to prepare clear, concise and comprehensive written reports.
Ability to operate community service van with attached trailer in traffic.
Ability to travel to and from worksites and other collateral travel with little or no notice.
Ability to handle high levels of stress.
Ability to rationally prioritize tasks and exercise independent judgement in making decisions and recommendations.
Ability to initiate and maintain legible documentation on a continual basis.
Ability to schedule, supervise, train and evaluate probationers course of work.
Bilingual (English/Spanish).
Pass a background investigation.
Demonstrate regular and reliable attendance.
Work well with others and participate fully in a team oriented environment.
Interface with other employees and customers in a courteous and respectful manner.
Maintain strict confidentiality.
Project positive support of their department.
Maintain and enhance the County’s commitment to customer service excellence.

Nice To Haves

Six (6) months of administration experience involving project coordination, social work or corrections agency which deals with offenders or disadvantaged persons is preferable.

Responsibilities

Assists in daily activities of graffiti programs and environmental cleanups and county beautification efforts.
Assists with the supervision of assigned probationers.
Schedules, assigns, and reviews operational and procedural activities; coordinates activities; instructs, guides and checks work; enforces rules, and regulations; counsels, motivates, and maintains harmony.
Assists with assignments of daily workload for community service workers, prioritizing, scheduling, and organizing workloads to meet deadlines.
Assists in placement, follow-up, and supervision of clients who have been court-ordered to perform community service.
Ensures proper standards of behavior by clients.
Maintains contact with probation officers to advise of probationer's progress or lack of cooperation.
Assists in the management of multiple assignments and priorities to ensure the fulfillment of projects, tasks and responsibilities.
Works in close collaboration with participating agencies to obtain correct record of hours performed at assigned agency.
Testifies in court and verifies graffiti as it relates to prosecution of graffiti related cases, and makes public presentations when necessary.
Completes daily record keeping and logging of hours.
Operates and maintains air compressor and safely operates sand blasting equipment.
Operates a motor vehicle pulling a trailer thru heavy traffic.
Operates small tools, gardening tools, including power tools, weed eaters, tractors, bobcat, and other necessary skills for repairing tools.
Orders and estimates supplies needed.
Prepares monthly statistics.
Reports any problems involving probationers to Coordinator, and as assigned to Supervisor of Community Service Restitution Program.
Ensures department and program policies, procedures, and safety methods are followed in performing job duties.
Ensures community service equipment is properly used and maintained.
Checks all truck units for safety equipment and personal safety gear.
Operates standard to specialized equipment utilized to perform duties.
Assists in the installation of new and/or enhanced equipment and/or systems.
Gathers materials and supplies.
Performs manual labor.
Works in close collaboration with participating agencies to monitor client participation in community service program.
Participates on committees/special projects and seeks additional responsibilities.
Responds to difficult and sensitive citizen claims, inquiries, and complaints.
Attends and participates in meetings, training and information sessions.
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts.
Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.
Performs such other related duties as may be assigned.
Maintains a safe and healthy work place environment.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.