Graduation and Degree Progress Specialist

James Madison University•Harrisonburg, VA

7d•Onsite

About The Position

The Office of the Registrar at James James Madison University (JMU) invites applications for a Graduation and Degree Progress Specialist. The successful candidate will perform all graduation services and support other areas in the office. JMU is a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Requirements

Significant previous or current customer service experience
Technology aptitude not limited to the following: Adobe Acrobat, advanced Microsoft Excel proficiency, and running queries and reports with the ability to synthesize and understand the results.
Ability to work independently and as part of a team.
Experience in records confidentiality, attention to detail, and rules and regulations adherence.

Nice To Haves

Familiarity with the PeopleSoft student information system.

Responsibilities

Schedule, monitor, and utilize university query and reporting functionality to ensure the successful evaluation of students' graduation applications.
Review student records to ensure graduation requirements are being met for all applicants.
Order and distribute original and replacement paper diplomas; and, Certified Electronic Diplomas.
Prepare and edit copy for the commencement program.
Perform functions related to commencement ceremonies.
Assist with all transfer credit functions as assigned.
Assist with varsity athletes' academic eligibility, and club sports members' academic eligibility.