Graduate Student Services Program Manager - 529856
About The Position
The Graduate Student Services Program Manager provides student services to current graduate students in the college. Counsels students in their focus area and coursework. Monitors and manages the academic progress of the students. Manages other student learning opportunities such as experiential learning and professional development. May collaborate with the Corporate Relations team to establish and support relationships with MBA alumni. Leads operations of the Office for Graduate Studies which oversees graduate education across the College of Communication & Information Sciences. Administers the college-wide doctoral program, collectively serving over 700 graduate students and over 80 full-time graduate faculty. Reports to the Associate Dean for Graduate Studies. Manages college-wide graduate admissions, programming, advisor support services, and misconduct. Serves as the primary liaison between the Office for Graduate Studies and academic units and as the PhD Program Lead in the administration of graduate degree and certificate programs. Works directly with academic units and faculty advisors collegewide to enhance the culture and operations of the College’s graduate enterprise to build a shared sense of purpose and understanding.
Requirements
- Bachelor's degree and four (4) years of academic advising or student services experience; OR Master's degree and two (2) years of academic advising or student services experience.
- Strong organizational and interpersonal communication skills.
- Ability to coordinate and collaborate effectively across a complex organization with various groups of people.
- Ability to plan and execute recruitment strategies and student engagement opportunities.
- Familiarity and aptitude for leveraging data to inform decision making.
Nice To Haves
- Master's degree in a discipline offered by the College of Communication & Information Sciences, Higher Education, or a related field.
- Familiarity with graduate assistant appointments, course scheduling, student advising and other aspects of academic operations.
- Experience supervising staff and students.
- Knowledge of general trends and issues in graduate education and graduate program administration.
Responsibilities
- Provides student services to current graduate students in the college.
- Counsels students in their focus area and coursework.
- Monitors and manages the academic progress of the students.
- Manages other student learning opportunities such as experiential learning and professional development.
- May collaborate with the Corporate Relations team to establish and support relationships with MBA alumni.
- Leads operations of the Office for Graduate Studies which oversees graduate education across the College of Communication & Information Sciences.
- Administers the college-wide doctoral program, collectively serving over 700 graduate students and over 80 full-time graduate faculty.
- Manages college-wide graduate admissions, programming, advisor support services, and misconduct.
- Serves as the primary liaison between the Office for Graduate Studies and academic units and as the PhD Program Lead in the administration of graduate degree and certificate programs.
- Works directly with academic units and faculty advisors collegewide to enhance the culture and operations of the College’s graduate enterprise to build a shared sense of purpose and understanding.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
