Graduate Student Engagement & Events Manager

Georgia State University • Atlanta, GA

1d • Onsite

About The Position

Georgia State University, one of the world’s leading academic institutions and nationally recognized for its innovation in student success, invites nominations and applications for the position of Graduate Student Outreach and Events Manager at the J. Mack Robinson College of Business. Robinson is focused on reimagining innovation with a mission to prepare people from all backgrounds to lead, innovate and grow their potential to advance in business and society. The Graduate Recruitment & Student Services Office is located at the Georgia State University - Buckhead Campus.
The Graduate Student Outreach & Engagement Manager will play an integral role in supporting a growing graduate business student community (1600 strong) across the portfolio of 15 graduate programs. The diversity of programs enables Robinson to offer one of the largest and most dynamic portfolios of any business school in the U.S.
Reporting to the Associate Director of Admissions and Operations, this position will be part of a team supporting the graduate student lifecycle with a focus on operations, yield, onboarding, communications, outreach, student support and reporting. Located in our Buckhead Atlanta Campus, the Graduate Student Outreach and Events Manager will join a team of high-performing, forward thinking, higher education professionals who work collaboratively to guide and support students from first interest through graduation.

Requirements

• Bachelor’s degree a must with 3 years of related experience required.
• Working knowledge of orientation, onboarding and events in a university environment
• Strong project management skills and attention to detail
• Tech savvy, multi-media skill-set a must
• Ability to use initiative and discretion in dealing with new students during the student lifecycle
• High personal standard of customer service, professionalism and maturity required
• Strong interpersonal skills to work effectively and diplomatically with graduate level students
• Excellent verbal and written communication skills; ability to make group presentations and influence others
• Ability to make independent decisions, problem solve and take appropriate action
• Experience interacting with individuals from various social, cultural, economic and educational backgrounds
• Ability to think creatively and bring new ideas to the forefront.

Nice To Haves

• Experience planning events and creating communication and content preferred

Responsibilities

• Yield and Onboarding: Develop and coordinate multiple in-person and live virtual orientation events each year to yield and onboard new graduate students. Serve as primary point of contact for new students. Conduct regular outreach to new students regarding onboarding next steps and connect students with appropriate campus stakeholders.
• Culture and Community Event Support: Coordinate and support student engagement initiatives through: budget management, event registration, tracking and promotion, venue choice, contract facilitation, food and beverage invoicing, promotional item orders, etc.
• Communication Outreach and Content Creation: Create, maintain and deliver communication outreach and content (utilizing multimedia techniques) for various stages of the student lifecycle utilizing tools such as 12Twenty, Slate, NovoEd, CampusReel, AI Chatbot, etc.
• Cross-functional collaboration: Collaborate with various departments, faculty and staff to create a seamless, integrated and holistic yield, onboarding and student engagement experience. Work across departments to maintain yield and onboarding portals with current information and resources for admitted and deposited students and organize onboarding events
• Relationships building and stakeholder management: Establish and maintain effective working relationships with students, faculty, staff, campus departments and vendors. Leverage relationships to support a successful yield and onboarding of new students
• Reporting and Operations: Develop, administer and analyze evaluations/questionnaires, and prepare reports for various stakeholders. Manage and regularly update team event calendar. Identify new ways to simplify, systemize and streamline efforts across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees