Graduate Student Advisor

Northeastern University • Boston, MA

1d • $53,615 - $75,729

About The Position

The Graduate Student Advisor is a key position within the College of Science, focused on the direct support and success of graduate students in College of Science programs. Specifically, this position provides specialized support to Master’s students in the College of Science, offering them guidance on their academic progress and advising on relevant policies, procedures, and other relevant topics as needed. The Graduate Student Advisor will be well-versed in university, college, and department policies and procedures as they relate to graduate students. This position is a critical part of supporting the graduate student population of the College, and serve as de facto mentors and leaders within the graduate administration team.

Requirements

• Master’s degree in higher education or sciences, including math, required.
• Two years or more of experience working in a higher education, nonprofit, or related professional environment required.
• Strong organizational, case-management skills required.
• Excellent oral and written communication skills.
• Ability to communicate and interact effectively with individuals of diverse cultural backgrounds.
• Ability to work independently and collaboratively.
• Ability to work with enterprise-level databases and proactively manage tasks across a variety of systems required.
• The University is unable to work sponsor for this role, now or in the future.

Responsibilities

• Student Advising Provide overall guidance to Professional Science graduate students on their academic progress towards goals.
• Interpret and explain relevant academic policies to students.
• Monitor student progress towards graduation and work with department/program to proactively address issues.
• Advise students, approve, and track leave of absences and withdrawal requests.
• Advise students on other academic issues as needed; connect them with appropriate resources in instances of personal issues or grievances.
• Assist students with all aspects of course registration, including course overrides, cross-program and cross-college course registration, and late registrations.
• Explain course registration requirements to students as needed.
• Serve as academic Student and Exchange Visitor Information System (SEVIS) contact for the Office of Global Services (OGS) as pertains to College of Science students and visitors.
• Manage the administrative processing of issuing and writing enrollment, international and commencement verification letters.
• Student Engagement and Retention Collaborating with Director and other staff, design and deliver programs to better support incoming and current students in their coursework, including but not limited to workshops, newsletters, webinars, and other regular events that add value to the graduate student experience.
• Participate in and contribute to the content and delivery of new student orientation.
• Coordinate with appropriate faculty and staff at network campuses to better support the unique needs of online and regional campus students and implement policies and procedures accordingly.
• Stay abreast of research and effective practices in academic and student affairs to propose ideas to better serve students.
• Student Record Updates and Data Maintain up-to-date notes and record keeping of each student meeting, email, and phone conversation as pertaining to academic progress.
• Communicate as needed with appropriate department and/or faculty.
• Document and disseminate curriculum exceptions Manage graduation clearance for students Assist with the data updates and related data maintenance in College and University systems of record, such as the degree audit, websites, and Student SharePoint site.
• Create and update advising processes and policies.
• Provide student enrollment data upon request.
• Special Projects as Assigned Provide special support as directed for new program setup, special events, or other duties related to the general scope of this position.

Benefits

• Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level