Graduate Program Support Coordinator

Penn State University • University Park, IL

4d • Hybrid

About The Position

The Pennsylvania State University, College of Engineering is seeking an energetic, motivated, and detail-oriented full-time Graduate Program Support Coordinator. This position would support the School of Engineering Design and Innovation with the Doctor of Engineering in Engineering program. This position reports to a college-wide graduate program supervisor and responsibilities include working collaboratively with graduate program staff across the college to coordinate and administer key aspects of the college’s graduate education portfolio.

Requirements

• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience; or an equivalent combination of education and experience accepted
• Required Certifications: None

Nice To Haves

• This position will work primarily with remote students.
• Candidates must be detail-oriented and a team player; have excellent customer service, communication, interpersonal, organizational, and problem-solving skills; and be able to handle multiple tasks and work independently and in a team environment.
• Proficiency in LionPath, Workday, PowerBI/iTwo, Zoom GRADS, SharePoint, and Microsoft Office 365 (Outlook, Word, Excel) is highly desired.

Responsibilities

• Act as the main point of contact commencing with the application process through to graduation.
• Orchestrate all levels of planning, preparation, and execution of various graduate events.
• Update graduate program communications, ensuring statistics, logistics, and policies are up to date.
• Coordinate the graduate student recruitment and admissions process (includes Offer Letters and Terms of Offer); respond to prospective student inquiries; arrange campus visits (travel, lodging); monitor and update GRADS (Graduate Admissions Decision System) for applicants; and plan and coordinate the new student orientation.
• Assist students in course-related functions such as drop, add, and scheduling.
• Answer curriculum and graduation requirement questions.
• Coordinate and process faculty graduate teaching assignments for Department Heads' review and approval.
• Manage advisor grad faculty status for committees
• Maintain statistics on course registration counts, including research credits.
• Maintain graduate student records, including advisor assignments and milestones, and ensure accuracy and compliance with University record security, retention schedules, and FERPA requirements.
• Monitor and update student progress toward achieving critical milestones, schedule all comprehensive and praxis exams and final thesis/dissertation/praxis, and file the appropriate documentation with the Graduate School.
• Manage registration and track results for the qualifying exam.
• Assist with the processing and oversight of financial commitments.
• Assist with the graduate curricular proposal process utilizing CourseLeaf Curriculum Inventory Management (CIM) system.

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• Generous 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED