Graduate Business Operations Associate

Us Bezos.ai

16h • Remote

About The Position

Bezos.ai is a Fulfilment-as-a-Service platform that connects online sellers’ sales channels with warehouse and carrier partners, coordinating orders through delivery and providing sellers with a unified view of their supply chain. The company describes itself as a small, fast-moving, AI-native team whose business is almost doubling in 2026.

The Graduate Business Operations Associate will support the operations team by keeping orders flowing, resolving or escalating exceptions, responding to seller and operational queries, conducting operational checks, and helping create AI skills and automations to reduce repetitive work. The role offers end-to-end exposure to the order journey and increasing independence as the associate learns the business.

During the first 90 days, the associate is expected to reliably perform daily cross-system reconciliation, clear order exceptions, answer operational tickets within SLA, operate Bezos checkers independently, build an initial Claude skill or small time-saving automation, contribute clean and timely work to a team project, and begin handling open-ended tasks with less guidance.

Requirements

• A degree or clearly demonstrated equivalent in a quantitative discipline, such as engineering, mathematics, physics, computer science, or a heavily numerate economics, finance, or quantitative social science track.
• Comfort working with raw data and spreadsheets.
• Daily use of Claude or other AI tools and the ability to build a simple, working Claude skill; candidates must demonstrate this in the recruitment exercise.
• Reliable and coachable, with a record of delivering requested work on time and accurately, asking questions when stuck, and responding well to feedback.
• Ability to learn new tools and processes quickly and become productive without a long ramp-up.
• Enthusiasm for startup ambiguity, pace, ownership, and a broad remit.
• Clear written communication, ability to present simple findings, and willingness to flag problems early.

Nice To Haves

• Internship or part-time experience in consulting, banking, operations, analytics, e-commerce, or a startup.
• Light coding experience in Python or SQL, or experience with no-code tools such as Make, Zapier, Retool, or Airtable.
• Previous experience building a Claude skill, agent, or automation.

Responsibilities

• Run daily cross-system checks and reconciliation; identify missing, stuck, or mismatched orders and resolve or escalate exceptions.
• Answer operational tickets and seller and partner queries within SLA.
• Run operational checkers.
• Create and send invoices accurately and on time.
• Build Claude skills and automations to reduce repetitive work.
• Improve the tools and processes used in daily operations.
• Contribute clean, timely work to team projects and increasingly handle open-ended tasks independently.

Benefits

• Work in an AI-native team and build with Claude, Retool, and Make, with budget and freedom to automate your own job.
• Opportunity to shape the role in a fast-growing company focused on the future of e-commerce.
• Entrepreneurial, fast-paced, outcome-focused, disciplined, collaborative, team-oriented, and fun workplace.
• Significant opportunity for growth and personal development, and the chance to have a real impact.
• Fully remote team that meets in person a couple of times a month.
• 25 holidays plus 8 bank holidays.
• Mental health support through Spill.
• Free Headspace subscription.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level