Graduate Advisor

Colorado State University•Fort Collins, CO

12d•$55,000 - $60,000•Hybrid

About The Position

The Graduate Advisor is a full-time, 12-month position with an initial 2-year term renewable contingent upon available funding, continued business needs, and satisfactory performance in the role. The Graduate Advisor supports graduate students in both online and campus-based programs, providing guidance on course selection, degree planning, registration, orientation, and acclimation, while ensuring compliance with College and Graduate School policies. Using a proactive, student-centered approach, this role supports retention and engagement while developing customized degree plans that reflect program requirements and student goals. The advisor plays a key role in supporting student success and helping students progress efficiently toward graduation. Learn more about the College of Business: https://biz.colostate.edu/about

Requirements

Bachelor’s Degree
2 years related higher education or customer service experience
1 year experience in academic advising, career counseling, recruiting, or sales
Demonstrated attention to detail in regards to student communication, adherence to policies, and in tracking multiple curricula

Nice To Haves

Master’s Degree
Strong problem-solving skills
Demonstrated ability to work effectively to meet deadlines in a varied-paced or fast-paced environment
Demonstrated ability to build and maintain effective relationships with internal and external stakeholders to support student success, program growth, and collaborative initiatives.
Demonstrated commitment to working with students/customers
Ability to work with diverse students with various learning styles and backgrounds
Conflict management and conflict resolution skills
Experience serving students/customers in an online environment
Proficiency using MS Office applications and with a contact management system such as Microsoft CRM or Salesforce

Responsibilities

Provide comprehensive graduate academic advising by applying intrusive academic advising principles, models, and practices to develop program‑specific academic roadmaps; advise students online and in person, individually and in group settings, regarding course selection, scheduling, degree options, and academic standing.
Represent the College through the full student lifecycle by actively supporting, attending, and participating in orientation, registration, networking events, MBA program events, and graduation.
Implement, monitor, and support retention strategies that promote student persistence and successful completion of graduate certificates and degree programs while enhancing the overall student experience.
Plan and deliver targeted events such as online and on-campus student orientations, COB commencement activities, and student engagement events aimed at promoting enrollment, student engagement and connection and events that encourage interaction with other graduate students, faculty, and staff.
Other duties as assigned.