Graduate Admissions Counselor

Converse University•Spartanburg, SC

3d•Hybrid

About The Position

The Graduate Admissions Counselor is an integral component of the Converse University Admissions team and requires an enthusiastic, high-energy individual who is determined to meet the University's enrollment goals. The individual must be committed to personal attention and follow-up with candidates, and adept at matching candidates' needs with Converse University's offerings. The individual will be responsible for developing a plan of action to achieve institutional goals and representing Converse University at off-site events, such as graduate college fairs and on-campus functions.

Requirements

Bachelor's degree from an accredited college or university required
Valid driver's license
Three to four years of admissions experience preferred
Master's degree from an accredited college or university preferred
Three to four years of admissions experience preferred
Strong written and verbal communication skills
Intermediate knowledge of Microsoft Office, including Word, Excel, and PowerPoint; experience with using a CRM preferred
Ability to exhibit strong customer service skills for all levels of University constituencies and members of the public
Ability to take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
Ability to speak one-on-one and with small and large groups
Ability to work flexible hours, including nights and weekends, as well as travel during designated times of the year

Responsibilities

In collaboration with the Director, Dean, and Vice President, using enrollment data to develop strategic recruitment and enrollment plans serving prospective students
Recruit, engage, and enroll a dynamic and diverse incoming class of students through all stages of the enrollment funnel
Manage the Strategic Enrollment Plan for Graduate Admissions in collaboration with the Dean of the Graduate School and Graduate Program Directors
Achieve goals set by the Director of Admission, Dean of the Graduate School, and Vice President for Enrollment Management
Manage the recruitment of students in designated regions and/or candidacies
Prepare and deliver reports to the Director of Admission, Dean of the Graduate School, and Vice President for Enrollment Management as required
Responsible for the research and assignment of all recruitment activities within their territory and/or designated student populations for which they're responsible
Manage all aspects of recruitment travel, including scheduling, transportation, and accommodations per university-wide travel policies
Attend graduate college fairs and complete a report for each fair
Schedule private visits to selected four-year institutions and businesses and complete a report for each visit in the CRM (Slate)
Responsible for the preparation to ensure all components are completed for each application in CRM for graduate students before the first read of faculty
Participate in virtual meetings with prospective students and attend virtual events hosted by individual schools or organizations.
Host receptions for school counselors, businesses, school administrators, and prospective students in targeted areas
Attend alumni events in the recruitment region
Attend all campus preview days/admissions events
Interview and tour families who visit the campus as needed
Plan and execute designated sessions at on-campus events as needed
Plan and execute the MMFT Interview Days (On-Campus & UCG)
Serve as an interviewer at Scholars Day as needed
Work Saturdays during the on-call season
Establish, develop, and maintain communication throughout the university admission process with prospective students, families, school counselors, businesses, and educational community partners through phone, email, direct mail, interviews, presentations, and social media
Assist in the development and implementation of strategic communication for admissions counselors in collaboration with the Assistant Director of Admissions Marketing and Communications
Make daily personal contact with prospective students through the mail, email, and telephone and report each contact in Slate
Provide extensive tele-counseling at night
Build relationships with school counselors and alumni in the designated recruitment area
Facilitate contact between prospective students and faculty/staff/current students/alumni
Follow up with in-depth phone calls to offer additional counseling during the critical Financial Planning season
Attend University-hosted Financial Aid and Planning events as needed
Working alongside the Assistant Director for Admissions Operations to create and maintain an informative Financial Planning communication flow for all graduate students
Schedule and attend one-on-one Financial Planning meetings with students to answer questions regarding the FAFSA, Financial Planning, and Loans
Responsible for the recruitment of students from the assigned territory
All other reasonable duties assigned by the Director of Admissions
Adhere to Converse University Conference and NCAA policies and procedures
Compliance with the University's Service Expectations