Graduate Admissions Counselor

Loyola Marymount University

7d•$61,800 - $77,300•Onsite

About The Position

Under general supervision, this position serves as a public relations and informational role to prospective students. This position will manage daily office operations and assist with on-campus visitation programs, campus tours, conveying information about the institution and the admission process to prospective students by means of college fairs, school visits, written communication, e-mail, social media, phone calling, and other recruitment activities.

Requirements

Typically a Bachelor’s Degree or equivalent experience.
Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
Exemplary communication and interpersonal skills (both written and oral); poise and professionalism necessary to represent the University independently before a variety of constituencies.
Highly developed organizational and leadership skills.
Highest level of personal integrity is required.
Demonstrated computer competency and preferably knowledgeable of Microsoft Office systems (e.g., Word, Excel, etc.), and familiarity with contemporary social media and other communication tools.

Nice To Haves

Minimum 1 year of experience in admission or other area of higher education is preferred.

Responsibilities

Provide assistance to prospective applicants, current students, faculty and/or staff by responding to questions regarding degree programs and admissions policies and procedures.
Local and out of area recruitment travel required, including visits to colleges, representing LLS at graduate fairs and career fairs, and hosting or participating in events for prospective students.
Participate in the admissions process including entering and updating student information, processing all application materials (required test scores, transcripts, etc.), and running daily processes to update the application status of students.
Communicate regularly with recently submitted and accepted applicants to improve the enrollment yield and keep applicants engaged to ensure continued interest.
Follow up with accepted students to ensure their admissions files are complete prior to enrollment (e.g. final transcripts, required test scores, etc.).
Maintain student records, enter data, and generate letters, reports and lists utilizing the applicant and student databases.
Process visa documents for the Office for International Students & Scholars.
Maintain admissions page with current admissions related events, recruitment calendar, and general updates.
Organize, schedule, and coordinate special events related to the Office of Graduate Admissions (new student orientation, open houses, application workshops, etc.); facilitates logistics and arranges for special services and refreshments as needed.
Answer general phone inquiries, process incoming mail and respond to general Graduate Admissions emails.
Research and gather data for departmental reports.
Ensure consistent enforcement of admissions policies and procedures.
Monitor inventory and order office supplies as needed.
Perform other related duties as assigned or requested.
Exhibit behavior that supports the mission, vision, and values of the university.
Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.
Demonstrate a commitment to outstanding customer service.