About The Position

The Graduate Admissions Advisor plays a pivotal role in shaping the future of Metropolitan Colleges graduate programs by overseeing the recruitment, admission, and onboarding processes for prospective students. As a key member of the Admissions team, this role engages with prospective students through a variety of communication channels, including phone, email, text, and presentations to guide them through the admissions journey. This role employs a consultative service approach to understand and address the educational needs and career aspirations of applicants, ensuring they receive the support necessary to make informed decisions about their graduate education.

Requirements

  • Experience in student recruitment, admissions, or a related field.
  • Proficiency in using CRM systems for record-keeping and tracking student interactions.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to work collaboratively with academic departments, faculty, staff, and marketing teams.
  • Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines.
  • Knowledge of graduate education trends and admission processes.

Responsibilities

  • Proactively engage with prospective students who have expressed interest in or applied to Metropolitan Colleges graduate programs.
  • Utilize various communication tools (phone, email, text) to conduct outreach and build relationships with prospective students.
  • Provide detailed information about graduate degree and certificate programs, addressing queries and clarifying program details.
  • Assist prospective students throughout the application process, from initial inquiry to submission.
  • Review and evaluate applications based on academic department standards, making admission decisions in collaboration with departmental faculty and staff.
  • Ensure timely and accurate processing of applications, adhering to established deadlines and procedures.
  • Represent Metropolitan College at recruitment events, including presenting and hosting information sessions and webinars and other outreach activities.
  • Participate in the planning and execution of recruitment strategies, contributing to the development and refinement of promotional materials and event logistics.
  • Facilitate a smooth transition for newly admitted students by providing guidance on enrollment procedures and connecting them with relevant academic departments.
  • Conduct follow-up communications to ensure that admitted students complete all necessary steps for enrollment and integration into the college community.
  • Work closely with the senior management team within Admissions, academic program directors, and METs marketing staff to implement and refine recruitment strategies.
  • Contribute to the development of strategic recruitment plans, leveraging insights and feedback from fellow Graduate Admissions Advisors to achieve enrollment goals.
  • Maintain accurate and up-to-date records of all communications and interactions with prospective and admitted students using the colleges CRM system.
  • Track application progress, outreach efforts, and student engagement metrics to support data-driven decision-making.
  • Stay informed about the latest trends and requirements in graduate education to provide relevant and accurate information to prospective students.
  • Share insights and feedback with the Admissions team and other departments to enhance the overall student experience and contribute to the success of METs graduate programs.
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