Grade 9 Program Supervisor - Outpatient Case Management

St Clair County Community Mental Health • Port Huron, MI

1d

About The Position

ESSENTIAL FUNCTIONS:

An employee in this classification is required to perform some or all of the following duties, however these do not include all of the tasks which the employee may be expected to perform: provide supervision of professional, para-professional and clerical staff; provide direct services, program development and administration of the program; may participate in formulation of agency policies; provide overall clinical and program management of assigned service area or program; participate in and/or chair agency committees; provide training and direction to staff; represent CMH in outside groups/activities; review and supervise progress of cases with staff; schedule activities of staff; hire employees within the program; may provide direct service to service recipients and/or consultation to other community agencies; ensures the maintenance of accurate personnel and program records; implements policies related to employee performance; comply with Alcohol & Drug Testing Policy (06-001-0010) and Background Check Policy (06-001-0015), as well as supervisors/designee directives; maintain confidentiality. 

St. Clair County Community Mental Health embraces an employment environment that promotes recovery and discovery with an integrated person-centered approach to treatment services that is trauma informed and culturally competent. An employee in this or any position is expected to support this environment.

SUPERVISORY RESPONSIBILITIES:

This position supervises professional, para-professional and clerical staff within the assigned program area.  This position receives supervision from the CCO and Division Director/designee.

Requirements

• Master’s Degree in Social Work, or Professional Counseling
• Fully Licensed Master Social Worker or Professional Counselor
• Valid Driver’s License
• Familiar with evidence-based practice related to mental health services and related to population at assigned program
• Knowledge of other professions involved in mental health services delivery
• Knowledge of community mental health treatment programs
• A minimum of three (3) years of mental health experience
• Demonstrated ability with Microsoft and Word software
• Must qualify as QMHP, QIDP, or QCMHP, according to program assignment
• If using Agency vehicles, must pass random drug and alcohol screening
• Ability to exercise discretion and some flexibility in selecting an optimal solution from established alternatives to obtain the desired outcome
• Ability to exercise ingenuity to adapt, alter or improvise established alternatives.
• Ability to use or exert influence in a work process
• Ability to be a “work leader” (of a person or function), or advise others
• Ability to provide, exchange, or explain information which conveys an opinion or evaluation of the facts or analyses
• Ability to develop and/or maintain effective work relationships with new, established or non-receptive individuals/organizations through tact, diplomacy and persuasion

Nice To Haves

• Demonstration of proficiency and experience working on an electronic health record system
• Lived experience with behavioral health issues

Responsibilities

• provide supervision of professional, para-professional and clerical staff
• provide direct services, program development and administration of the program
• participate in formulation of agency policies
• provide overall clinical and program management of assigned service area or program
• participate in and/or chair agency committees
• provide training and direction to staff
• represent CMH in outside groups/activities
• review and supervise progress of cases with staff
• schedule activities of staff
• hire employees within the program
• provide direct service to service recipients and/or consultation to other community agencies
• ensures the maintenance of accurate personnel and program records
• implements policies related to employee performance
• comply with Alcohol & Drug Testing Policy (06-001-0010) and Background Check Policy (06-001-0015), as well as supervisors/designee directives
• maintain confidentiality

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees