Grab and Go Attendant

Colonial Williamsburg Foundation•Williamsburg, VA
•Onsite

About The Position

The Colonial Williamsburg Foundation is seeking a Grab and Go Attendant to contribute to the success of the Grab and Go operation by providing exceptional customer service. This role involves providing customers with prompt counter or delivery service of quality food and beverage and retail products, while maintaining a clean and comfortable store environment. The Grab and Go operation is the everyday grab & go food and beverage, and coffee option in the Williamsburg Lodge.

Requirements

  • Must be available to full time hours, work early mornings, weekends, Sundays and holidays; typical hours are 8-9 hour shift 6am-9pm
  • Must be able to stand for an extended period of time or for an entire work shift,
  • Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.

Responsibilities

  • Deliver exceptional customer service with each and every guest in each interaction
  • Take and assemble guest orders, inclusive of all condiments and utensils.
  • Accept payments appropriately
  • Maintain cleanliness and organization of all display and work areas throughout the day, practicing clean-as-you-go procedures, to include the sitting area.
  • Restocking products, as necessary
  • Brew coffees, following standards to ensure freshness, and re-stock coffee or expresso machines with beans and maintain inventory for cups, syrups and other related items.
  • Bus and wipe down counter and tables as customers leave sitting area.
  • Follow all state and local laws for distributing alcohol responsibly.
  • Assemble and deliver guest amenities, as requested.
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