GPO Implementation Specialist CoC What you will be doing: The COC GPO Implementation Specialist is responsible for the successful implementation of new continuum of care customers and ensures that the customers are connected to their distributor or wholesaler and all vendors, meeting the expectations of the customer and the field sales team for a successful implementation. The purpose of this role is to support the Premier sales teams through the new member implementation and conversion process. This position is extremely versatile working in collaboration with the Premier sales teams, Premier Channel Partners, Contracted Distributors and Wholesalers, Contracted Suppliers as well as other Continuum of Care support teams including pharmacy analysts, contract analysts, the data analytics team, and suppliers contract connection teams. This role is also responsible for assisting in contract tracking, supplier engagement and contract onboarding, analytics, member communications and support, project deliverable monitoring, distribution pricing connection facilitation, savings documentation, maintaining relationships with internal and external groups and other tasks as needed throughout the implementation process. Key Responsibilities Responsibility #1 – 50% This position will communicate, at any given point in time, the status of all new customer implementation or conversion projects to all stakeholders including members. They will track the results of the projects and communicate those results to appropriate stakeholders. They will develop an understanding of customer supply chain operations and procedures for each individual customer conversions and apply that understanding to adapting our internal processes for project completion. They will ensure timely and complete communication of progress to key stakeholders, and they will serve as the central ‘air traffic controller’ of all new implementation or conversion projects. Completion will be defined by the members’ expectations. Responsibility #2 – 50% This position will also work ongoing with existing member contract connections including opportunities identified through site expansion, renewal agreements, and identified opportunities from distributor/wholesaler audits. This role will contact members directly to obtain appropriate paperwork and/or information to connect agreements, working with sales and marketing to obtain missing contact.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED