Government Services Manager

COPT Defense Properties•Chantilly, VA

22h•$125,000 - $140,000

About The Position

The Government Services Manager – Operations is responsible for the day-to-day management of the customer’s projects, with direct accountability for project execution. This role involves leading a team of building technicians within prescribed time frames and financial parameters. The manager will work closely with Government Contracting Officers and representatives, as well as vendors, to acquire and communicate job information pertinent to performing project-related tasks. A key aspect of this role is analyzing, streamlining, and implementing processes and procedures to improve the efficiency and effectiveness of the team, and providing work direction to technicians as needed to support project objectives.

Requirements

Bachelor’s degree in Project Management, Operations, Business or other non-technical related field, or equivalent work experience.
Project Management Certification or equivalent work experience.
Minimum of 7 years of project management experience or other relevant field.
Minimum of 2 years of providing work direction to others.
PC proficiency to include Microsoft Office applications (Project, Word, Excel, Outlook, PowerPoint etc.).
Above average data entry skills, multiple system invoice processing and ability to learn company specific software.
Ability to adapt to new or changing software programs.
Proven track record of successful project completion.
Excellent communication (written and oral) and customer service skills.
Ability to prepare and monitor budgets and conduct financial analysis.
Ability to multi-task, prioritize concurrent assignments and adapt to shifting priorities.
Must possess a valid driver’s license and the ability to operate a motor vehicle.
Ability to be available to be on call and respond at off hours to emergency situations.
Must hold and maintain a Secret Security Clearance with USG.
Required to maintain and carry appropriate Government credentials.

Responsibilities

Independently identify customer needs and undertake assignments, including planning, tracking, and documentation for all projects from initiation through closeout.
Intervene and problem-solve project-related issues, furnishing solutions to help meet productivity, quality, and customer satisfaction.
Set deadlines, assign responsibilities, and monitor and summarize progress of projects.
Attend project meetings on and off site as required and help coordinate and expedite necessary action items.
Prepare a variety of written materials including letters, meeting minutes, notices, reports, transmittals, field directives, proposals, forms, and presentations.
Monitor project activities to ensure each project phase is progressing on schedule and within prescribed financial parameters.
Revise plans and schedules as appropriate to meet changing needs and requirements.
Manage accounting and contract administration associated with the Customer’s requirements and projects.
Oversee financial budgeting and reporting for projects, including invoice processing and submission to the government database.
Assist in annual departmental budget preparation and participate in quarterly forecasting meetings.
Obtain vendor W9s and Certificates of Insurance for each new vendor/consultant.
Submit and track check requests and accounts payable invoices.
Resolve payment issues with project managers, vendors, and/or consultants.
Communicate cash needs to Treasury.
Run and analyze various project-related reports (e.g., contract status, invoices for review, project list with job numbers).
Follow up to ensure timely payment to all vendors.
Administer contracts for services and materials, including tracking and verifying proper approvals for execution.
Generate various types of contracts and change orders.
Ensure compliance with contract terms.
Notify Property Management of scheduled maintenance.
Purchase and maintain equipment for the customer.
Submit and approve purchase orders and invoices.
Analyze purchase activity to gain efficiencies in pricing, use of system, enrollment of new vendors, or switching to already enrolled vendors.
Perform control activities to ensure service contracts are appropriately authorized and accurately entered.
Serve as the primary contact to the customer and maintain positive tenant relations.
Partner with the tenant to identify needs and execute projects efficiently.
Provide frequent updates to the tenant on all day-to-day activities and coordinate communication between vendors/subcontractors, property management, etc.
Establish direction, set objectives, and manage workflow of direct report(s).
Manage recruiting/hiring, supervision, disciplinary actions, recognition, salary administration, performance appraisals, and terminations.
Develop and train staff to ensure high skill levels and technical competence.
Ensure job safety standards are maintained at all times.
Perform other job-related duties as assigned.