Government Programs Intern - Summer 2027

Delta Dental of Iowa•Urbandale, IA

1d•Hybrid

About The Position

Delta Dental of Iowa invites applicants for Government Programs Intern to join our team for Summer 2027. This position offers hands-on experience in supporting outreach and care coordination for vulnerable populations, enhancing member communications, and building a professional network in oral and public health. Work alongside our talented team to engage with our members and key stakeholders in a variety of settings, utilize data to help inform decisions, understand policy impacts, and promote health equality across Iowa. Here is your chance to apply what you’ve learned in the classroom with meaningful work, network with fellow interns, and grow your career all while making a difference in our community.

Requirements

Must be a Junior or Senior undergraduate student (or higher) working toward a degree in Sociology, Social Work, Public Health, Healthcare Management, Healthcare Administration, or related field.
Minimum 3.0 GPA (verified through transcript).
Current enrollment in a college or university.
Proficient in Microsoft Office applications, specifically in Word, Excel, and PowerPoint.
Excellent written and verbal communication skills.
Strong critical thinking skills.
Self-motivated to learn and ability to work independently and with diverse teams.
Evening and weekend hours may be required for outreach events (will be communicated in advance).
Some in-state travel may be required for outreach events.
Must have a car, related insurance and valid unencumbered driver’s license.
Must be available to work in person and travel for outreach August 2nd to August 13th
Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program.

Nice To Haves

Research and data analysis skills.
Ability to communicate in a second language to support diverse populations and enhance member engagement.

Responsibilities

Assist Government Programs staff with care coordination and case management for Government Program members.
Complete outreach with members who have utilized the emergency room for oral health services.
Assist with completing outreach for new projects and pilots.
Display ethical and professional behaviors while engaging with members and key stakeholders in a variety of settings (i.e. professional conferences and member-facing events).
Provide oral health education and materials directly to community members at member-facing events.
Understand how data-driven decisions are made by utilizing data and research related to care coordination outreach activities and projects.
Promote health equity by collaborating with key stakeholders and assisting with quality management and quality improvement projects that aim to promote equality.
Support the care coordination and outreach program through administrative functions, such as completing thorough member documentation.
Assist with quality improvement and quality management planning, analysis and documentation.
Attend related meetings.
Learn about policy impacts by ensuring compliance with Government Programs’ contract requirements and utilize contract requirements/code/regulations to assist members in making informed decisions.
Develop and update written materials, including manuals, guidelines, presentations, and member/provider communications, to reflect current program requirements and business needs.
Engage in programs and networking opportunities to strengthen business acumen in the insurance industry.
Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer.
Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.
Maintain strict confidentiality.
Perform other duties as assigned.