Government Guaranteed Loan Assistant

First Service Bank • Mountain View, CA

2d • Onsite

About The Position

First Service Bank, recognized as one of Arkansas' Best Places to Work, is seeking a detail-oriented, customer-focused, and highly organized Government Guaranteed Loan Assistant for the Mountain View, Arkansas market. This role will support the Government Guaranteed Lending team across the bank's footprint. The position involves assisting with the origination, processing, documentation, and servicing of SBA, USDA, and other government-guaranteed loan programs. You will work closely with lenders, borrowers, and third-party partners to ensure loans are completed accurately, efficiently, and in compliance with bank policies and government program requirements, ultimately helping local businesses, agricultural operations, and communities access necessary financing.

Requirements

• High School diploma or GED
• Computer literacy with high proficiency in MS Word and Excel
• Working knowledge of web-based technology
• Strong analytical and problem-solving skills
• Excellent communication skills, both verbally and in writing
• Strong organizational skills
• Detail-oriented
• Excellent time management skills and the ability to handle multiple tasks simultaneously
• Service-oriented skill set

Nice To Haves

• College degree in related field(s)
• Prior experience in loan operations, loan processing, or credit administration for a bank or credit union

Responsibilities

• Enters and maintains data on the system for new, renewed, and modified loans
• Handles ongoing loan requests, including new loans, renewals, modifications, and extensions
• Works directly with Loan Operations & Loan Officers so that loans are processed accurately and efficiently
• Works with customers to obtain required loan documentation
• Clears loan exceptions weekly
• Gathers documents needed for annual loan reviews
• Administers and services active loans
• Assists with the processing of loan payments, payoffs, and advances
• Maintains a working knowledge of bank loan policy and federal and state banking regulations, as needed

Benefits

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month
• Clothing stipends
• Professional and personal development opportunities
• Tuition reimbursement
• Tuition discounts and partnerships with select local universities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED