Governance Risk and Compliance Specialist
About The Position
The Governance, Risk, and Compliance (GRC) Specialist is responsible for supporting and strengthening the organization’s compliance framework across regulatory adherence, policy and procedure governance, risk identification, analysis, and remediation, and monitoring and auditing of high-risk practices. This role ensures that business operations are conducted in accordance with applicable federal and state regulations (including FDCPA, Regulation F, FCRA, TCPA, HIPAA, PCI, and related standards) as well as internal governance protocols while maintaining strong overall controls, documentation integrity, best practices of organizational standardization, and audit readiness.
Requirements
- Associates degree, Paralegal certificate, or equivalent experience.
- 3–5+ years in compliance, risk, or audit.
- Knowledge of FDCPA, Regulation F, HIPAA, and state requirements is a plus.
- Experience with Microsoft Suite, such as SharePoint, and the FACS Collection system is also a plus.
- Candidates must be legally authorized to work in the United States at the time of hire
- The company does not provide employment visa sponsorship for this position
- As a condition of employment, a pre-employment background check will be conducted
Responsibilities
- Maintain working knowledge of applicable laws and regulations impacting medical debt collection.
- Translate regulatory requirements into clear, operationally actionable controls.
- Support regulatory change management, including tracking changes and performing impact assessments.
- Assist with regulatory exams and audits by ensuring documentation readiness.
- Support the success of the internal governance lifecycle, including creation, analysis, and coordination.
- Ensure proper version control, approvals, and periodic review.
- Maintain the system of record with appropriate metadata, audit trails, and access controls.
- Conduct risk assessments on high-risk processes across all internal departments and external partners.
- Maintain tickets, risk registers, and carry out remediation planning to resolve unique events.
- Lead preventative and corrective actions as well as work groups and projects from design to completion.
- Execute monitoring and auditing programs for key compliance areas.
- Document findings and escalate issues when needed.
- Track audit findings and transition them to appropriate actions, groups, and projects for completion.
- Prepare reporting on risks, audit findings, and remediation progress.
- Maintain audit-ready documentation and supporting work products.
- Regularly present progress and documentation to internal committees and leadership.
- Partner with internal department leadership to embed compliance controls.
- Assist in the development, analysis, and monitoring of issued resources to ensure compliance synergy.
- Participate in industry growth and development programs to ensure accurate compliance guidance.
Benefits
- Medical, dental, and vision insurance
- HSA and FSA available
- 401(k) with company match
- Paid Wellness Time and Holidays
- Employer paid life insurance and long-term disability
- Internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
