Governance Operations Analyst

Booz Allen Hamilton•McLean, VA

7d•Remote

About The Position

As a Governance Operations Analyst on our Enterprise Data Governance team, you will help deliver and continuously improve the operational services that enable secure, scalable, and effective governance of the company's enterprise data assets. Working alongside governance strategists, process specialists, technology teams, and cross-functional partners you will support day-to-day governance operations while helping the team build more integrated, automated, and AI-enabled ways of working. You'll gain exposure to enterprise data governance capabilities, including access governance, metadata management, data classification, governance operations, automation, and governance reporting, while helping ensure governance services are delivered consistently, efficiently, and with a focus on continuous improvement. This role is ideal for someone who enjoys solving problems, learning new technologies, improving processes, and building a foundation for a career in Enterprise Data Governance. Due to the nature of work performed within this facility, U.S. citizenship is required.

Requirements

1+ years of experience supporting business operations, business analysis, governance, or project coordination
Experience coordinating operational activities, maintaining documentation, or supporting business processes
Knowledge of Microsoft 365 and collaboration tools such as Jira and Confluence
Ability to organize work, manage multiple priorities, and maintain a high level of accuracy and attention to detail
Ability to communicate and collaborate effectively with technical and business stakeholders
Ability to learn and responsibly experiment with new technologies, governance tools, automation platforms, and AI capabilities
HS diploma or GED

Nice To Haves

Experience supporting operational functions such as data governance, compliance, operational risk, or access management
Experience with cloud data platforms such as Databricks or Immuta
Knowledge of governance frameworks, data management, or continuous improvement practices
Knowledge of technologies used to improve business operations such as SQL, Power BI, Power Automate, or AI
Bachelor's degree in Business Administration, Information Systems, or Data Analytics

Responsibilities

Support the day-to-day delivery of Enterprise Data Governance services by executing established operational processes and ensuring governance activities are completed accurately and efficiently.
Perform governance reviews, operational validations, and exception monitoring activities to help ensure governance processes are operating as intended and identify issues requiring follow-up.
Assist with governance assessments, metadata validation, sensitive data classification activities, governance reporting, and other operational reviews that support enterprise governance capabilities.
Support user and access administration activities by validating requests, documenting changes, and ensuring governance processes align with established policies and least-privilege principles.
Monitor governance operations and identify recurring issues, trends, or opportunities to improve operational efficiency, standardize work, or enhance the customer experience.
Identify repetitive operational activities and recommend opportunities for responsible automation, AI, standardization, or process improvement.
Partner with governance and technology team members to test and implement approved enhancements that reduce manual effort and improve service quality.
Support Agile delivery activities by assisting with backlog management, sprint planning, meeting facilitation, action tracking, and team coordination.
Develop and maintain governance documentation, knowledge articles, templates, and operational resources that support consistent execution across the governance program.
Assist with governance initiatives, operational projects, research efforts, testing activities, and special assignments as Enterprise Data Governance capabilities continue to evolve.
Continuously develop knowledge across Enterprise Data Governance capabilities, including metadata management, stewardship, access governance, data protection, governance operations, governance metrics, automation, and AI, to build expertise, improve team operations, and support future growth opportunities.